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Product & services pricing
4.43/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.78/5
Customer service:
4.74/5
Return/Replacement policy:
4.78/5

5/5

2022-08-31

Skylux is my only choice

"Boston Miles is the best travel agent I have ever encountered. Can't imagine booking business class flights without his help."

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1/5

2022-08-02

SKYLUX is the biggest scam around

"Be careful purchasing from this company. The entire premise of their business is based on fraud. Read the reviews, they have scammed so many people, making believe your ticket is refundable, then they will sell you an inflated insurance that is good for nothing. Howie their sale agent is unethical, read all the fine points. You can buy the exact same ticket with a stop over (which they offer) for less. STSY AWAY FROM SKYLUX!!!!!! Otherwise, you loose money. "

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5/5

2022-08-18

The best!

"I have used different companies for flight bookings and Skylux is definitely among the best I have dealt with. Not just because of the price but especially because of their service. "

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5/5

2022-08-09

Great service

"This was the first time I was so satisfied with Skulux and it’s mainly because of the travel agent Shaquille. She was highly professional, very helpful and prompt in her responses. Also this is so stupid to ask the invoice number instead of automatically populating"

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5/5

2022-08-08

Excellent service and very good pricing along with shortest travel time to the destination.

"Jonathan Stone was quick with his communication, pricing and responding rapidly with answers to all questions and beat other travel agency handily in pricing and travel route.
Very pleased with the service. Jonathan cut travel time by about 8 hors including layovers.
"

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1/5

2022-08-02

Shady practices

"combo of points and cash which had more flexibility if changes occurred.
Long story short the flights were canceled ( which airlines can do and give a guess tickets bought with points don't have a lot of say or flexibility) so ended up.loosing a few thousand dollars on trips by my family of 5 never took.
These guys aren't easy to get in touch with and aren't transparent. BUYER BEWARE !
"

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5/5

2022-07-28

Nice ticket

"It was the first time flying business class for me. The ticket I got was just a little more than premium economy. I am thankful to SkyLux for this deal. All the best!"

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1/5

2022-07-26

SkyLuxTravel stole my ticket money and cancellation money and I never got paid the refund !

"I had to cancel my flight ticket because the covid situation and the agent at SkyLux told me it’s an open ticket for 1 year. So 6 months later I re-booked my ticket and suddenly it was no longer an open ticket! They promised me a refund of my 3641.90 usd business class ticket IF I would pay extra 450 usd cancellation fee. Plus min. 25 usd travel agent tipping! So I did .
They wrote me it takes 14-21 business days to get my money back. I called after 22 business days and a new agent told me that my ticket NEVER was processed to refunding ! So they lied to me and stole my money. This is a criminal thing they do. I will have a collection attorney office to take further actions. I personally emailed Laura Stewart who is the CEO of the company but of course she doesn’t take any responsibility of anything . DO NOT USE SKY LUX TRAVEL agency for any tickets . Its a warning !
"

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5/5

2022-05-26

Booking with Henry

"Excellent service from Henry. Since covid started I never had to think about stressful and difficult issues that may happen to my booking. Henry helps with all of it and more..."

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5/5

2022-04-21

Well done

"Skylux is one of the rare companies I use for air travel bookings. I've been booking since 2014 on several occasions and have no regrets or problems. This is why I would recommend Skylux Travel also to other people looking for business class tickets."

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3/5

2022-04-06

The agent tried very hard!

"While looking for flights for our upcoming cruise, I contacted Skylux to find out if I could book more comfortable transatlantic seats. After weeks of trying, our agent could not find us what we were looking for the right price. As a last-ditch effort, I contacted the cruise line and found the exact flights I wanted at a much lower price than Skylux offered, so I booked. Conveniently, I must have booked the last tickets because suddenly our agent could find the flights, At an astonishing $200 less! This is sarcasm, as I know he was blowing smoke. I might try again but was turned off by the outright deceit in our last conversation. "

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4/5

2022-03-09

Great experience

"Parker was thorough and quick to respond to my questions."

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5/5

2022-03-04

The Best Customer Service

"Mr. Vernon of Skylux Travel is super…He assisted me buying tickets for my parents from start to end. He always looks for a good deal, he answers all my questions honestly..He talks to the phone slowly and very respectful..I would recommend Skylux Travel to all of my friends here in USA! Thanks Mr Vernon, you should be the model of all customer service representative."

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5/5

2022-02-23

It was ok

"Thank you Skylux for organizing my refund. It wasn't that fast but I understand the circumstances."

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5/5

2019-12-03

Flight changes

"Thank you for handling my flight changes and finding a great alternative flight itinerary! God bless everyone!"

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