"Was fairly simple to find what i wanted, price seems good, but have yet to install."
"Ordered Windows 10 Pro and had a license key in under 15 minutes at a fraction of what other sites were changing. Process couldn't be smoother."
"I've been a customer for years and find the ordering and delivery process to be easy and smooth. I recommend SK to my friends and family. Great Company!"
"Had a very positive experience. Daniel was both patient and helpful in helping me remove unwanted software and loading the new. Thank you!
Chris D."
"I received excellent customer service (& patience!) from Emre. I hope if I need help again, that's who I'll get.
Thanks!"
"Software keep delivered as promised. I bought a standalone version of MS Office which was appreciated "
"Daniel Emre was very helpful when I problems installing EXEL on my MAC. "
"This is not my first experience with Microsoft and Macs. After my late, great laptop died, I searched long and hard to find another of similar vintage with a 15" monitor. Of course, it came bare-bones, but with an upgraded OS 10.13.6 on which my favorite MS 2011 will not run, so I had to purchase MS 2016; but true to form, it was not an easy, seamless installation and required roughly three hours to accomplish, working with two different techs. The second Tech, Daniel. did not give up easily, and after he tried to reinstall the program, called me back and he solved the installation problem. The only problem was the poor connection which made it difficult to understand him....his language skills were impeccable, but the connection was very sketchy and kept breaking up. In spite of this, he did the job and I am now using a word processor for the first time on this Mac, writing this evaluation. Thank you Daniel!
"
"I had a very bad experience when I purchased office from eBay, never did activated my office. With soft keep everything went great. Thank You
Alvin Kaholokula, ****@****"
"AFTER I had checked out and had my credit card charged then I am informed they no longer can deliver the product I ordered. If they could not deliver, that should have been apparent before the order process.
Very unlikely I will use this company again."
"Bought MS Office 2019, half the price than direct from Microsoft. Key sent to email in 5 minutes. Easy to follow instructions. Logged into Microsoft account enter key and download began."
"It is simply easy to work with Softwarekeep.
Never have I been disappointed."
"unable to activate Microsoft office. Had a chat with Emre"
"Made payment and when I went to download they want another payment. Thinking I was scammed."
"Eric was very understanding and willing to help to fix my problem, fast replies! Thank you very much.
Regards,
Karen"
"I purchased Windows 11 Home instead of Pro and they refunded my mistake without making it a hassle so I could buy the right one and not be out $90. Both product keys were sent relatively quickly, within the 30 minutes they quote."
A rep from Softwarekeep.com, Softwarekeep, has responded:
“Dear Valued Customer,
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not able to receive your order. As per our records, we notified you immediately after you placed the order to verify it within 15 minutes. We also sent you a reminders to verify your order before it was ultimately refunded due to the lack of verification within the specified 48 hours.
We understand that this was not the outcome you expected, but we would like to emphasize that our verification process is in place to ensure the security of our customers' transactions. Unfortunately, we were unable to process your order due to the lack of verification within the specified time frame.
At SoftwareKeep.com, we prioritize our customer's safety and security above sales. So even if the order went through and payment was taken out, we still need to make sure that the order was placed by the actual card holder or was authorized.
We appreciate your understanding and would like to offer our assistance in placing a new order if you wish to do so. Please don't hesitate to reach out to us if you have any further concerns or questions.
Thank you for choosing our service, and we hope to have the opportunity to serve you again in the future.
Respectfully,
The SoftwareKeep Team”