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Product & services pricing
4.37/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.08/5
Customer service:
4.56/5
Return/Replacement policy:
3.94/5
Featured Review


Verified
5/5

2024-03-23

Ease after frustration

"I was so frustrated by the time I got in touch with Daniel and ****, he made everything alright! My software is up and running perfectly. I really appreciate the easy availability of the support team at Softwarekeep. "


Verified
5/5

2024-03-22

Very Helpful Customer Service!

"Daniel was extremely helpful sorting out my activation. Thank you very much!"


Verified
5/5

2024-03-22

SoftwareKeep Review

"I had trouble with my software - It kept telling me my 30 day trial was expiring. I contacted Softwarekeep and Eric was very helpful. Turns out I hadn't registered my product with the license key. He sent me an email with the license key and detailed instructions on how to register and activate - problem solved. Thank you for the quick and detailed response!"

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Verified
5/5

2024-03-19

Problem Solved!

"Had a small issue downloading a file I purchased online. I wrote to the sales team and they responded within minutes, and I was able to download the file and install within minutes. I was impressed with quick response!"

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Verified
5/5

2024-03-19

Great service

"Daniel was fabulous and helped me install and trouble shoot. "

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Verified
5/5

2024-03-18

Quick, Helpful, and Attentive Service

"I purchased a product but had some difficulty activating it. Bryan was super helpful: in just a few emails he answered my questions, handled obstacles I'd encountered, walked me through the process, and in a relatively short period my applications were working. I am extremely appreciative of Bryan's assistance: quick, helpful, and effective. Great job."

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Verified
5/5

2024-03-18

Bryan With Softwarekeep

"Was having issues with the software down loading would not download. Replied to the email with the download link in it, Bryan promptly replied with links and things to try. Like copy and paste the link into new window which by the way worked flawlessly. I'm very satisfied with the product !!! Thank you, Again Bryan is awesome someone give this man a raise. "

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Verified
5/5

2024-03-09

Great assistance and help

"Walked me through my problem and resolved it quickly"


Verified
5/5

2024-03-09

Timely Support

"I had trouble with the software I purchased. I contacted customer support and Daniel was able to guide me to the information he needed in order to provide a simple solution to the issue. It was fast, straightforward, and on point. "

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Verified
5/5

2024-03-06

Excellent customer service! Honest company!

"I was recently in the market for a copy of Windows 11 Home Edition. These days, shopping for software is much easier as you don't really need to go to an electronic store as the software, for the most part, is downloaded once you purchase it. I had done my research and Softwarekeep was highly rated online with tons of positive reviews.... so I chose to purchase through them.

Once on their website, I noticed that they had an offer posted, so I signed up and waited for my discount code. Once my discount code arrived (via email), I inputted it during the purchase, however, the code and that particular discount was no longer valid! I emailed Softwarekeep and I received a response, from an actual person (Daniel) within minutes!!! Daniel explained that the offer should not have shown up on their site, however, because it did he would make the necessary arrangements to offer that particular discount - and he did!!

Wow, now this is customer service! In an era where tons of company tends to sell the same software products, it's the customer service that separates good companies from the GREAT companies. Thanks Daniel for representing your company well and in the most honest fashion. It's people like you, and your company that make the difference.

I've told my friends about my great experience with Softwarekeep and I will definitely return to purchase more software, when needed. Those I have shared my experience with have also agreed to consider Softwarekeep in the future for their needs!

Thanks again Daniel and Softwarekeep for being an honest company and standing behind your word. This was a great example of excellent customer service from an honest company!!
"

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Verified
5/5

2024-03-07

Excellent Support

"Daniel was extremely helpful as we worked through getting my software downloaded and registered. The process was more complicated then I expected it would be but Daniel was right there with me."

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Verified
5/5

2022-09-19

The best service!

"Keep it up! I will continue sharing my experience with others! Excellent customer service. Great pricing. Quick response to questions. I am so glad that I found your company. Thank you!!!!!"

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Verified
5/5

2024-03-06

Help with Word for MAC

"Daniel was especially helpful with my problem (s). Very patient, not rattled by my ignorance. Would not let go until we were both satisfied with the results.

Overall, a very pleasant experience.

John Lewis
"

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Verified
5/5

2024-03-05

super helpful

"I received a version of office that didn't apply to my computer and he was super helpful on sending me the download I needed
"

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Verified
1/5

2024-03-03

download

"would not download after i paid for it?????"

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