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Product & services pricing
4.37/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.08/5
Customer service:
4.56/5
Return/Replacement policy:
3.94/5
Featured Review


Verified
3/5

2023-11-22

Office for mac was fifficult to install

"Thanks to Emre we got it going. He was great support!"

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Verified
5/5

2023-11-22

Windows2022

"Ordered Windows2022 and had a problem with receiving the download link but once contacted the custoemr support via chat, Anne was amazing and solved the problem in no time! "

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Verified
5/5

2023-11-21

Great company

"Softwarekeep was a very good company to work with. Their advertised discount was delivered, but they also gave an addition discount. When I had trouble with the MS Site, their help chat gave me a more direct link and the download and install proceeded without incident. I will be future software from them"

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Verified
5/5

2023-11-21

Great customer service

"I had issues with installing Office on two separate MAC computers. One short conversation with Emir and both issues were resolved. Very knowledgeable. Thank you."

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Verified
5/5

2023-11-21

Thank you!

"Everything went smoothly! Great price, clear information"


Verified
2/5

2023-11-20

Disappointed

"I thought I was getting a CD, but the software had to be downloaded. I could not complete step two of the installation instructions because a file that had to be downloaded could not be downloaded securely. Tried the "chat help." It said "click chat" to initiate a chat session, but there was no button to click. I requested a refund and was notified within 30 minutes that the refund had been processed."

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Verified
5/5

2023-11-20

Worth the wait.

"They are good at basic communication. I had to wait for my software but it was well worth it."

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Verified
3/5

2023-11-19

Wrong version sent

"My computer can only run Catalina 10.15 and what I bought did not work after I was assured that it would. I specifically ask for a version that would be compatible with Catalina and what I received did not work. After contacting them they did refund my purchase for incompatibility even though the version I received was supposed to work. "

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Verified
2/5

2023-11-20

Very Confusing

"I think your web site is very confusing It doesnt make any sense and I ended up ordering 2 programs that I didn't want"


Verified
3/5

2023-11-20

Ok, but website issues kept it from being a good experience

"It took several tries on different devices to finally get my order to go through. The discount code did not work properly on my PC or tablet & on one attempt, I selected the payment method, but could not finalize the order. The order that I finally got to work used a different discount code that I was unable to change to the one that would have given me a bigger discount."

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Verified
5/5

2023-11-20

Great

"Very simple and easy to use."

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Verified
5/5

2023-11-19

good support

"I received a good support."

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Verified
5/5

2023-11-19

Great company.

"Found on Google search. Great price. The best tech support I have ever experienced. Received an error on the new software I downloaded. Daniel walked me through removing and reinstalling windows. The uninstalling of the purchased software and reinstalling the same. This process took his entire shift. Had no problem contacting him on several different chats. Byran helped me finish up with the reactivation of the software."

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Verified
2/5

2023-11-19

Difficult

"Difficult to figure out how to download."

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Verified
5/5

2023-11-18

Low price. quick service and delivery of office 2019

"Low price. quick service and delivery of office 2019 "

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