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Product & services pricing
4.37/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.08/5
Customer service:
4.56/5
Return/Replacement policy:
3.94/5
Featured Review


Verified
5/5

2023-11-12

Software purchase

"Very prompt, received the package very quickly. Very responsive to questions."

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Verified
5/5

2023-11-12

Easy, accurate, quick process

"Bought software on line process was easy "

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Verified
5/5

2023-11-12

They delivered

"Got my software, great price and quickly- within 10 mins!"

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Verified
4/5

2023-11-12

I'm All In With Softwarekeep

"The only reason I am not giving a 5 star review is because of a confusing message that popped up in downloading process. The message claimed not to recognize my email when I created a new password, and came immediately following an email that said I could not register as a new customer since I already had Microsoft account using that same password. That said, the chat feature was very responsive, clearly a human or very sophisticated AI responded to my questions quickly and succinctly. "

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Verified
5/5

2023-11-11

Everything it claims to be

"I purchased Office 2021. I received the key along with detailed instructions that guided me step by step through the installation. It was easy and everything worked great."

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Verified
5/5

2023-11-10

Software error

"Excellent service. I ordered the wrong software by mistake and the refund was processed immediately. Very good service.
"

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Verified
5/5

2023-11-10

The best online. Legit and awesome customer service 1000%.

"I would like to say that the customer service and quality product like of SOFTWAREKEEP is above 5 stars. Awesome service. Thanks a lot guys for the huge savings. "

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Verified
5/5

2023-11-09

Good source for Microsoft Office products

"Any deals coming with PRINTSHOP?"

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Verified
5/5

2023-11-09

Good price

"I was pleased with the price point after comparing with other sites. "

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Verified
5/5

2023-11-09

Review of Software

"The software is the current version and works flawlessly, an important detail when working on my family’s financial budget!! "

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Verified
5/5

2023-11-09

Perfect

"I have an older Mac desktop running Catalina, and I needed a version of MS Office that would run on it. Guess who had just what I needed? Thank you for providing the perfect service."

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Verified
1/5

2023-11-08

Scam

"Do not buy software on this website. I gave them my credit card information. No digital key code or software link. Email was sent to me. I attempted to purchase Microsoft office 2021."

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Rep reply posted 2023-11-11
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hello,

Thank you for taking the time to leave a review. We apologize for any inconvenience caused by the declined and refunded order you experienced. We understand that this may have been frustrating for you, but we want to assure you that the decision was made to ensure the safety and security of your account and payment information.

Our security system flagged your order as a potential security risk. To proceed with the order, we required additional verification from you to ensure that you are the account holder or the owner of the payment method used. We requested via email that you provide us with our merchant name as it appears on your online banking statement. This was a standard verification process that we implement to ensure the legitimacy of each transaction and to protect our customers from potential fraud.

At SoftwareKeep, we value the security and safety of our customers over sales. We take all necessary steps to ensure that each order placed on our platform is authorized by the account holder or the actual owner of the payment method used. We understand that this may cause inconvenience, but we believe that it is essential to ensure the safety and security of our customers' information.

Thank you for your understanding.



Sincerely,

SoftwareKeep”


Verified
5/5

2023-11-08

Smooth and easy

"Quick process. Key and download instructions included in email. "

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Verified
5/5

2023-11-08

So far, so good

"Purchased excel yesterday, actually they were out of excel licenses, so they upgraded to Office Professional package which included other office apps (Word, Powerpoint, etc.) . I would have preferred just the excel license, as I will never use the other applications

Anyway, so far so good. Download and install a little tricky for a non-technical person, but managed to get it running. Went to MS from Libreoffice as I was having issues and no tech support from Libre.
"

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Verified
5/5

2023-11-08

Stayed with me all the way my issue

"I have an old MacBook Pro that I needed an official MS Office 2019 copy installed. There was an issue during activation of the software but Eric patiently guided me through the troubleshooting steps and in the end voila everything worked as expected. "

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