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Product & services pricing
4.18/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.93/5
Customer service:
4.35/5
Return/Replacement policy:
3.72/5
Featured Review


Verified
3/5

2023-11-19

Wrong version sent

"My computer can only run Catalina 10.15 and what I bought did not work after I was assured that it would. I specifically ask for a version that would be compatible with Catalina and what I received did not work. After contacting them they did refund my purchase for incompatibility even though the version I received was supposed to work. "

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Verified
2/5

2023-11-20

Very Confusing

"I think your web site is very confusing It doesnt make any sense and I ended up ordering 2 programs that I didn't want"


Verified
3/5

2023-11-20

Ok, but website issues kept it from being a good experience

"It took several tries on different devices to finally get my order to go through. The discount code did not work properly on my PC or tablet & on one attempt, I selected the payment method, but could not finalize the order. The order that I finally got to work used a different discount code that I was unable to change to the one that would have given me a bigger discount."

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Verified
5/5

2023-11-20

Great

"Very simple and easy to use."

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Verified
5/5

2023-11-19

good support

"I received a good support."

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Verified
5/5

2023-11-19

Great company.

"Found on Google search. Great price. The best tech support I have ever experienced. Received an error on the new software I downloaded. Daniel walked me through removing and reinstalling windows. The uninstalling of the purchased software and reinstalling the same. This process took his entire shift. Had no problem contacting him on several different chats. Byran helped me finish up with the reactivation of the software."

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Verified
2/5

2023-11-19

Difficult

"Difficult to figure out how to download."

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Verified
5/5

2023-11-18

Low price. quick service and delivery of office 2019

"Low price. quick service and delivery of office 2019 "

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Verified
5/5

2023-11-16

Joe made my programs work!

"I could not make Excel and Word work on my Mac after having had Microsoft 365. I could not get rid of the hold it had on my computer. I emailed Softwarekeep that the programs were not working; they reached out to me immediately (Daniel) but I was not available. I called them back and Joe came to the rescue. He was able to remotely activate the new programs so that I can create and save in both as well as edit older documents and save the edited versions. He says he is now my personal technician. Hopefully, I will not need to overwork him!

Thank you Joe!

Highly Recommended!!!
"

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Verified
5/5

2023-11-18

Helpful and Patient

"Joe was helpful and patient (actually Daniel, too, when I first checked in); looks like things are up and running well."

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Verified
5/5

2023-11-18

Fast delivery

"Fast and easy, I was a bit concerned as I hadn’t heard of you folks…. Man you guys rock "

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Verified
5/5

2023-11-17

Help with installing Microsoft Access

"Joe was able to help me with the installation process. He was very helpful and professional. "

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Verified
5/5

2023-11-16

Microsoft Outlook 2016 installation by Joe from Softwarekeep

"Your service has been great. My tech at Staples could not help me. They do not understand Outlook and will not try to fix it. "

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Verified
4/5

2023-11-16

Excel download

"Works well.
Chat staff very helpful.
"

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Verified
5/5

2023-11-16

Excellent customer service

"Emre was fantastic and solved the problem very quickly and professionally."

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