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Product & services pricing
4.28/5
Chance of future purchase:
4.01/5
Shipping & packaging:
4.01/5
Customer service:
4.44/5
Return/Replacement policy:
3.82/5
Featured Review


Verified
5/5

2023-04-21

Easy & user friendly

"To the point, quick delivery, easy to follow instructions. Very reliable "

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Verified
5/5

2023-04-20

OS Key

"Worked as described, no problems."


Verified
5/5

2023-04-20

excellent

"Great experience,it was so easy to use and very helpful. "

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Verified
1/5

2023-04-20

I didn't receive anything after buying.

"I didn't receive anything after buying."

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Rep reply posted 2023-04-23
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hi,

Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not able to receive your order. As per our records, we notified you immediately after you placed the order to verify it within 15 minutes. We also sent you a reminder to verify the order before it was refunded due to the lack of verification within the specified 48 hours.

We understand that this may be frustrating for you, but we would like to emphasize that our verification process is in place to ensure the security of our customers' transactions. Unfortunately, we were unable to process your order due to the lack of verification within the specified time frame.

We appreciate your understanding and would like to offer our assistance in placing a new order if you wish to do so. Please don't hesitate to reach out to us if you have any further concerns or questions.”


Verified
5/5

2023-04-19

Good Experience

"Online store was easy to navigate and pricing was competative. Found this seller via a YouTubers reccomendation and promo code on top of their already good prices. Checked out and had my keys in roughly 15-20m. Both activated fine and linked to my Microsoft account."

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Verified
5/5

2023-04-19

great reseller

"never ordered from this company before but glad I did. software downloaded okay. received the software key within 30 minutes. installed the software and it worked first time no problems whatsoever. I will buy from this company again."

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Verified
3/5

2023-04-19

Customer support saved a bad key

"Was sold a used key for the wrong product, but the customer support, Daniel, was able to replace it with the right key and product and talked me through installation
"

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Verified
2/5

2023-04-18

Mixed review, the good AND bad.

"You can read the entire review with details on TrustPilot... The short version is that they do some things well, but my experience overall was not handled in a professional manner so I ended up asking for them to cancel the order and give me a refund. Which they did."

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Verified
2/5

2023-04-17

Not enough information.

"My computer didn't have a Zip file opener. It took me quite a while to figure out this was a Zip file. That information from you would have been of great help.
"

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Verified
5/5

2023-04-17

Great Customer Service

"Daniel was very helpful in resolving my Product Key issue. Thanks so much!"


Verified
5/5

2023-04-17

Great Experience

"Product came super quickly and just as promised. Everything worked perfectly. I could not be happier. "

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Verified
5/5

2023-04-17

Excellent Choice

"I was extremely pleased with their service and the speed in handling my purchase. Will recommend to anyone interested in new software to Gino further than Softwarekeep."

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Verified
1/5

2023-04-16

DO NOT PURCHASE, if it doesn’t work you won’t hear back.

"Both links provided did not work and there was no response except to ask for more information. I new as soon as there were problems I had just lost my money. I was never able to use the product key. Lesson learned, money lost."

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Rep reply posted 2023-04-23
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Dear valued customer,

Thank you for taking the time to leave a review of our product/service. We appreciate your feedback and are sorry to hear that you had an issue with our service.

We would kindly request you to revise your review after one of our team resolved the issue.

We understand that your satisfaction is of the utmost importance, and we strive to provide the best possible customer service. We hope that you will give us another opportunity to serve you in the future.”


Verified
5/5

2023-04-15

Satisfied

"I was very pleased with my online experience with Softwarekeep.com. The pricing was reasonable and the software I purchased through Softwarekeep was everything it was advertised to be."

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Verified
5/5

2023-04-15

Awsome support from Daniel

"Was encountered with windows activation after purchasing the windows 11 key. Daniel assisted me all the steps and resolved the issue quickly.

Good customer support

Thanks Daniel once again for your great support
"

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