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Product & services pricing
4.21/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.93/5
Customer service:
4.35/5
Return/Replacement policy:
3.72/5
Featured Review


Verified
5/5

2023-04-08

Great service and security

"I had a small bump in the transaction, due to an unexpected security check to ensure I was the cardholder.

I was glad they took the extra precaution, I feel more comfortable using them again in the future.

Staff was extremely responsive and helpful.
"

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Verified
5/5

2023-04-07

It worked!

"I was skeptical about purchasing from this site but it worked without issue."

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Verified
1/5

2023-04-06

The key code I received would not register.

"I can not register my product. The message said that the key code had already been used so I can use it for 30 days and then it will expire. "

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Verified
5/5

2023-04-06

Great customer service

"I was very happy with Softwarekeep's customer service when they helped me navigate Microsoft's requirements for installation.
"

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Verified
5/5

2023-04-06

My experience was Awesome! The purchase was done with ease, and it was the best purchase I made this year thus far!

"My experience was so great, because I needed Office on my laptop for work without having to see the message that I needed to purchase Microsoft Office 365 due to my trial subscription running out. I am so happy that I was able to purchase from Softwarekeep.com"

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Verified
5/5

2023-04-06

Outstanding service

"Excellent experience. Quick and easy. "


Verified
5/5

2023-04-05

Great price and easy download!

"Awesome experience as a first time user!"

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Verified
5/5

2023-04-05

Great Site

"Great site I came to the site looking for a deal on a win10pro license which they had and it was a legitimate license so I'm overall happy with my results. They offered a 15% discount for signing up but I could not add it to my current order but I'll find something to use it on."

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Verified
1/5

2023-04-03

Power Point application does not work

"The PowerPoint application does not work. The diagnostic dialogue shows a run time error code of 53. I called Customer Service at Microsoft twice to help troubleshoot the problem to no avail. The error code indicates the problem is a Visual Basic issue for an unresolved or missing font. It is unfortunate the software delivered by Softwarekeep.com does not operate correctly. One of the terms of service is that Softwarekeep.com does not offer refunds. "

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Rep reply posted 2023-04-04
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Dear valued customer,

Thank you so much for leaving us this feedback and we are so sorry to hear about your recent experience specially with the software you purchased.

Since you downloaded Microsoft Office from Microsoft's website using your Microsoft account, we can guarantee that it is identical to the software you would have received if you had bought it from Microsoft.

Please do not hesitate to reach out to us so we can assist you further in this matter.

Thank you for choosing our services, and have a great day!”


Verified
5/5

2023-04-01

Windows product key worked like a charm!

"I purchased a Windows 11 Home product key for a small fraction of the full retail price and it worked like a charm during my setup! I was nervous at first because Windows 11 is priced up to $200 retail and the product key is priced at 1/4 of that. The product keys of everything that they’re advertising are 100% retail and authentic! I’m not a paid advertisement shill, but I’m now a happy customer :)"

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Verified
5/5

2023-04-01

gold star vendor

"delivered as promised, older version of Microsoft Publisher"

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Verified
5/5

2023-03-31

Worked

"The key worked I was a little worried going into to it but it worked "

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Verified
4/5

2023-03-31

It wa decent

"It was fine using softwarekeep.com as the price and coupon deals were really good. The main negative was that the website kept freezing when I clicked to submit payment information and was not able to determine the cause of this. Fortunately, it worked out fine and got the software key, so all is well."

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Verified
4/5

2023-03-27

A mess!!

"Directions are a horrible mess, and it charged me $79 after I said no thank you. Buy something else. UPDATE: got a refund & they will worked hard to fix my problem. Thank you!!"

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Rep reply posted 2023-03-28
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hi,

Thank you for sharing your feedback regarding your recent experience with our software. We understand how frustrating it can be when you cannot install the software properly and we apologize for any inconvenience this may have caused.

We have just sent you an email to further assist you with your concerns, and we look forward to receiving your response so we can resolve this issue in no time.

Should you have any concerns or questions, please feel free to reach out anytime by replying to the email I sent or contacting us through our hotline or chat support on the website.


Verified
5/5

2023-03-30

Easy Purchase and Download

"It was all very straightforward, and the download was completed within 45 minutes. All is working well, so far."

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