Product & services pricing
4.08/5
Chance of future purchase:
3.98/5
Shipping & packaging:
4.08/5
Customer service:
4.23/5
Return/Replacement policy:
4.04/5
Featured Review


ResellerRatings
Verified
1/5

2023-03-02

Fake

"Fake didn’t get a valid product key."


Rep reply posted 2023-03-04
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hi,

Thanks for leaving us your feedback, we appreciate and value each and everyone's feedback of our products and services.

We are truly sorry to hear you missed the email containing your download link and license code. Upon checking, I see the email was sent within 20 minutes after you placed your order in the website. I have sent the same email again today, so please kindly check your spam, junk, and Promotions folder, so you won't miss the email.

Should you have any concerns or questions, please feel free to reach out anytime by replying to the email I sent or contacting us through our hotline or chat support on the website.”


ResellerRatings
Verified
5/5

2023-03-01

"Product key and software download instructions delivered by email within 20 minutes.

No issues with the Office setup website, key was recognized and associated with my MS account.
"

Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2023-03-01

Fast key that worked

"Product as described delivered quickly"

Pricing of products and services
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Verified
5/5

2023-03-01

Updated to Windows 10

"I was amazed how easy it was to update our computer with Windows 8.1 to Windows 10. I was a little nervous, but I followed the instructions as presented and the process went as directed. Thanks again."

Pricing of products and services
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Verified
5/5

2023-03-01

SLAM DUNK

"You guys are awesome! SUPER EASY!!"

Pricing of products and services
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Verified
5/5

2023-02-28

Excellent

"I had to call for tech support to install software and Emre was excellent help. I am very satisfied. "

Pricing of products and services
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Verified
5/5

2023-02-28

Mac Office products

"Fast and easy to work with.. thanks "

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Verified
5/5

2023-02-27

Everything as advertised

"Quick and easy, zero complaints about any part of the process."

Pricing of products and services
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Verified
5/5

2023-02-27

Delivered as promised on time.

"Delivered on time as expected."

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Verified
4/5

2023-02-27

All fine except a bit more warning about the OEM software activation process would be helpful!

"MS Office Software downloaded and installed fine but would be nice to be warned about the activation process. After installing and the license key was put in, I got a window saying the license had been used too many times (which is apparently normal for the OEM license but freaked me out and made me think I had a dud license key) and then you have to actually activate the software by phone which is a bit of a process albeit reasonably straightforward. Being warned in advance that this would happen would avoid the freakout."

Pricing of products and services
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Verified
5/5

2023-02-27

Experience was excellent

"Everything worked out well. I was concerned based on the open market cost but this discounted sale worked perfectly. No problems and nothing but good things to say. Yes, I trust these guys and you can feel secure using them. "

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Verified
4/5

2023-02-27

Got it done ✔️

"Had problems with the download or thought I did; anyway customer service helped me out. "

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Verified
4/5

2023-02-27

Good price on MS Office, a bit tricky to install

"From looking around, they provided a great price on MS Office. Perhaps this isn't their fault, but the installation instructions were more complicated than I expected and involved creating a MS account and downloading a tool to fully remove the trial version that was already installed. It could be the same from any other vendor."


Verified
5/5

2023-02-26

Helpfully tech support.

"I didn't think I'd be able to load Office 2021 on my old IMac, but thanks to the techs knowledge she knew a work around and the program works fine!"

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Verified
5/5

2023-02-26

Great Pricing

"Great pricing and discount for Windows 10 Home version. Great support and user friendly website. Would recommend company."

Pricing of products and services
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