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Product & services pricing
4.18/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.93/5
Customer service:
4.35/5
Return/Replacement policy:
3.72/5
Featured Review


Verified
5/5

2023-02-01

Excellent

"It was very easy to find products on the website. The download and product keys were authentic. "

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Verified
5/5

2023-01-31

1st rate support experience

"Purchased MS Office 2013 Pro. Had activation issues with MS. Started chat session with their tech support. Their tech was online in less than a minute. Solved issue with remote connection with my PC. MS Office now activated and working."

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Verified
2/5

2023-02-01

Did not work

"Never got the software working. It says unable to connect to license helper"

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Rep reply posted 2023-02-01
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hello, Sorry to hear about this error. Our customer support team has reached out via email on how this issue can be resolved. You may also contact us through our hotline number or start a chat request on our website for immediate assistance.”


Verified
2/5

2023-01-31

Service after installation

"After installation of Outlook 2021, I noticed that the spell-checker (while composing an email) was not functioning. When getting through with technical assistance, I was directed to find a solution in YouTube.

I can live without this function, but perhaps I should have spent ~$70 more and purchased directly from Microsoft, I really don't think Microsoft would have directed me to YouTube.......
"

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Verified
5/5

2023-01-31

Thank you for your assistance - Joe

"For whatever reason the Access software did not load correctly. Joe worked through the issues, and got the activation to work. I very much appreciate his, and your efforts. Whatever the complexities and issues were, Joe got through them. Thank you all for making this service available

Dave Rittman
"

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Verified
5/5

2023-01-31

You Need to Believe It!

"This is one of those times when the ole adage 'if it looks too good to be true' does not apply. This site offers fantastically low prices on legitimate Microsoft Office products. I was totally blown away. Naturally, I was a lil apprehensive. Everything went exactly as they stated on website. Pick your product from the various options available; pay for it and within 30 minutes they will send you a link to download your product. Do everything they suggest before loading on your system and you will be guaranteed success. They will forever be my first source for any software downloads."

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Verified
5/5

2023-01-30

Excellent prices

"Found what I was looking at a spectacular price. Definitely I will be back with my software needs."

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Verified
5/5

2023-01-29

Skeptical at start

"I had researched various bloggers on YouTube and skeptical, hearing about different software versions and let’s associated with them. I took a chance and decided to purchase. I felt at ease at checkout, seeing they offer PayPal as an option: can’t go wrong there.
Took about twenty minutes to receive my key. I had chose to download my ISO directly from MS (for iMac Bootcamp).
Within no time I was setting up Windows 10 Home preferences.
Would buy again.
"

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Verified
1/5

2023-01-29

No product key

"I never received a product key, or was able to download the office suite. After 75 minutes I decided to cancel the order and download the software from microsoft. "

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Rep reply posted 2023-01-31
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hi, Please accept our apologies for any inconvenience. I have checked the order and it's been fully refunded. Should you have any concerns or questions, please feel free to reach out anytime. Thank you and have a great day!”


Verified
5/5

2023-01-29

Great technical support after one year

"Online chat with tech immediately available. My issue was fairly difficult to resolve, but the tech stuck with me for a couple of hours and we got it resolved. Very helpful."

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Verified
1/5

2023-01-29

No Discount

"I used coupon codes and signed up for additional text message discount and was charged full price"

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Rep reply posted 2023-02-01
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hi, Thanks for the feedback and apologies for any confusion and inconvenience. In case you missed it, it's stated on our website and on the discount banner that the discount code is not applicable for any antivirus, subscriptions, and cloud services. Thank you and have a great day!”


Verified
1/5

2023-01-28

Microsoft Office update

"Microsoft Office update is horrible. The print is so light and so small you can hardly see anything. Whoever designed this software should be fired!"

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Verified
5/5

2023-01-28

Received exactly what was advertised

"It was perfect. What can be better than that?"

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Verified
5/5

2023-01-27

Excellent experience

"Prompt delivery, good installation instructions, and great help by phone when I needed it."

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Verified
5/5

2023-01-27

Software Download

"I can't express how happy I'm, I been having a lot of difficult by downloading the software, but Daniel was able to help me with everything. He did a really good job, very patient and good communication, now my apps are running very good and even faster!"

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