"I was pleased when I purchased the wrong version (windows and I have a mac) that I was able to get a refund. The process was very easy and the person I talked to in the chat was very helpful and initiated the refund. For this reason, once I received the refund I purchased the correct version of the software from you again.

The instructions were simple to follow."

"I purchased Acronis 2021 and I was unable to get it activated. I had a remote session with Softwarekeep and they resolved the problem very quickly, thanks!!"

"I found the ordering of product to be quick and easy and was able to download and use the software within minutes. I will return to purchase more software."

"The software is good and the process was easy. The only concern I had that kept it from 5 stars was that after purchase, I was asked for a copy of my credit card (with all but the last 4 digits blacked out. I called to find out why and was told it was to cut down on scammers)."

"Daniel, was very patient and very knowledgeable in helping resolve the issue that after reinstalling the Microsoft Office 2021 Professional Plus applications would not open without running them as an administrator. After several steps to get this resolved, we found it to be a registry issue. Thank you Daniel for getting the MS office working again since I use this everyday."

"Frequent communications, great prices"

"I've had a problem getting a license number for Office 2021 and have emailed them and called them for the last two days. The line was busy every time I called and no one has responded to the emails."

"I purchase the office package after purchasing a new Mac PB. For whatever reason my old excel and word would not open, rather was stopped from saving the doc's. I chatted with Daniel after attempting to install with the email instructions after the purchase. I don't know why the instructions were not simpler. Daniel was patient and finally got through the process. But, I still don not know why it was an arduous process. "

"Great experience. Very helpful"

"Daniel worked with me the better part of an evening to install a Microsoft program. I am not a tech savvy person and I didn’t need to be with Daniel: he was patient, knowledgeable, courteous and proficient. Couldn’t have asked for more."

"Very pleased with Paul's assistance."

"Fast, effective, helpful, quick to respond to help/questions"

"They offer a great deal and I had problems with installing one product and Software Keeps customer support was great!"

"I had a Microsoft Office activation issue and it was resolved by Joe in a timely manner. Awesome customer service."

"Quick response; no issues with installation. Product was exactly as described. Great experience!"