"I had been paying to much for my cable for too long. I had a friend who told me how much money he had saved by switching to Directv and gave me Solid Signals number to get more information. I then was transferred to David R. After he politely answering all my questions and handled all my concerns about what I was looking for we signed up with them on the spot. If i need something I never call directv I always call David and he takes care of it. I have been a happy customer since 2/2012 and would recommend him and solid signal for all satellite needs."
"Thank you Matthew A. for all your help. Keep up the great work. Have a good one.."
"The tech support at Solid Signal is great. Direct TV made a slew of technical promises to me and I was skeptical. I called SS and spoke with Mary. I told her about my situation with getting HD in my motorhome and the options I had. She understood my problem (which is very important) and confirmed what equipment I needed. She went on to give me additional part numbers, even though she knew I probably wouldn't buy anything from SS (Direct TV is covering that.) What amazed me was her immediate answers to some pretty hard questions involving satellites, tuning, and RF remotes. I appreciate it to talk with techs who actually know more than I do (and can speak English). Thanks Mary. SS is now on my buy list. Bob"
"Once again, a very pleasant shopping experience with Solid Signal. A great deal with very speedy shipping times.
I will be ordering from them again very soon."
"Great customer service!! I placed my order online and received free shipping at the time. My entire order was delivered within a couple days and all at the same time even though I 27 items on my invoice. Thank You Solid Signal."
"I always find what I want at Solid Signal. Unlike some other websites, placing an order is seamless. They make it easy to find what I need. One of the easiest online transactions I've had in a long time."
"I've been using Solid Signal for the past 6 years. They are helpful and easy to work with. You can actually call them on the phone unlike some web based businesses. They always give me great customer service. If your not sure what you need or even if you just want to be sure your getting the right stuff. These are the people to call. "
"Our company has had nothing but the best service with Solid Signal. Vadim always goes above and beyond to make sure we are taken care of!"
"Every time I purchase from Solid Signal I receive knowledgeable advice and quality products."
"Solid Signal is a terrific source for what we use on an ongoing basis.
Mae Kouza has been terrific, helping with all of our AV needs."
"Good shipping, good prices. I found them through dbstalk.com and am glad I did b/c I got the stuff I wanted instead of taking a gamble with dtv."
"I ordered a DIRECTV receiver that cost $69.99 + $10 Shipping
I changed my mind and refused delivery from FedEx and canceled order.. My Total Amount of Refund: $51.75
YES I CALLED THEM..And they told me, I had to pay the FedEx return shipping back to Solid Signal Warehouse...SS SUCKS JMO"
"I thought I was at the end of my rope with my directv service. and then I talked to the super nice people at solid signal and they put me in touch with a real expert, a certified installer who does nothing but answer peoples questions all day. They have very good service and I was really surprised that their prices are comparable to ebay. I know they sell on ebay too and so that must be how they compete.
I know that most of these review sites are just bad news. They say no one writes a good review but I am writing all over town to tell you that solid signal, they are the good guys and you can't please everyone but they did please me. "
"This company is absolutely useless for online orders. Their website shows you whether an item is in stock or not, and if not, how long it should take to get it in. Nice, right? But it's pointless because it's not accurate, and -- incredibly -- they don't allocate stock to your order when you place it, so the availability of each item is in constant flux and your order can't be filled unless everything happens to become available at the same time - and if they happen to notice it and decide to fill your order. I ordered several items, all supposedly in stock. Got an e-mail saying one item was out of stock. No offer to cancel that one item or substitute another. Then nothing. I followed up vie e-mail, and instead of replying they called and left a message with a list of item numbers that are now out of stock. So intead of a reply e-mail I can easily deal with, I need to keep replaying the message so I can write down the item codes by hand and then go back to my e-mail and look them up (WTF!?). And again no recourse but waiting, apparently. A while later I followed up by e-mail again, and got a phone call l back again, which I was there to answer. Same thing - some items out of stock. I asked why they don't allocate stock when an order is placed, and how they expect to run a business if they can't complete a simple order. Their reply was to ask if I wanted to cancel the order. OMG what a pathetic joke of a company. They're in the electronics business and yet can't comprehend the concept of electronic business. Don't waste your time with these people."
"Solid Signal is a joke! I ordered a simple cell phone booster and paid the extra $25 for next day shipping and never received my product! They never emailed or contacted me. I emailed 3x and called 2x. There was only 1 supervisor for the whole department and she was "in a meeting" the 2 seperate days I called! The reps were very rude and not helpful! On the third day I finally received an email that stated I was being too big of a hassle so they were refunding my money-which would take me 2-3 days to receive?! A joke! This company is horrible!"