"Lisa was extremely helpful in getting me the right product that I needed as well as going the extra mile to verify that my item would ship that day and I would have it the following day. I rarely call to order something as I find dealing with customer support people a usually frustrating process. But Lisa at Solid Signal proved that there are great CS people out there that will go the extra mile to help out a customer. "
"Solid Signal almost always has the products I need. They make it really easy to do drop shipments, and can handle the large quantity orders that I sometimes have to make."
"Just awesome people. Placed an order for items that were on backorder. Called and spoke with a real person, they said they'd follow up with me in a day or two with an update. They actually called me in a day or two with an update! They said they would keep me posted, and they actually called to keep me posted. I got the call the instant they were available, before they showed stock on the website, placed the order, and the items shipped the next day as promised. Just awesome, a completely awesome experience especially from an online retailer. "
"Mr. David Ross was extremely friendly and helpful throughout the whole process of setting up our Directv, helping us choose the right package, and installing everything as needed. I highly recommend him to anyone in the future that decides to install any type of Directv programming or equipment. "
"Mary at Solid Signal was very knowledgeable and patient in answering my technical questions regarding cell phone boosters, and I am very confident in my purchase decision as a result of her help."
"Solid Signal is the Best. Mary Eldelea has to be the most outstanding customer contact person I have ever had. Thank you for all your help. If it was not for you, I do not know what I would have done! "
"Matthew Abraham assisted me and he was "EXCEPTIONAL!"
VERY KIND, POLITE AND EXEMPLARY CUSTOMER SERVICE.(Can I adopt him?)
I will definitely be back!
"
"When our fire district found ourselves in a jam because we needed an extra large standoff mount for our main communications antenna - in a hurry, we contacted Solid Signal for help. Audrey (bless her heart) bent over backwards to find the only antenna mount that Solid Signal had in stock, verified that all of the parts were in the box, and shipped it overnight to our fire district headquarters in upstate New York. The mount was received the following day and we were able to keep our primary communications link to FIRECOM up and running. I would highly recommend Solid Signal for any communications needs to anyone that asked. Thanks to Solid Signal and Audrey.
Vic K. Fire Commissioner"
"Service is always prompt and efficient. Friendly staff! Highly recommend."
"I would like to applaud service I received at Solid Signal by Mary Eldelea. I had questions about the use of a sat signal locator which has been discontinued and Mary told me about the replacement part, a splitter. I did not initially understand how it was used and Mary send me pictures and a web site to use. I subsequently bought the part. I appreciated her service particularly given that it was very inexpensisive but the service was as if it was a big deal. Thanks Mary.
"
"Review
I have been doing business with Solid Signal for over 6 years. Placed over 100 orders for Direct TV receivers, antennas and multiswitches. Most of the orders have been placed online with a user friendly system. The orders have always been promptly shipped and delivered on time. In the last year I have been in direct contact with a salesman David. He has been extremely professional and always goes that extra mile to complete the order or help me with a Technical problem . I would highly recommend this company.
Owner of Palm Coast Electronics"
"I place several large quantity orders with Solid Signal. Their prices allow me to stay competitive in my market. If I ever have a problem with products or shipping, Mae is on top of correcting any issue. I do recommend Solid Signal to our 'do it yourself' customers also. "
"Spoke with a tech named Moose...great name i know...he knew exactly what I needed in my RV. On top of that, he was able to help me get a cellphone signal while i was at various camp grounds."
"Mae Kouza was very helpfull A++++++
Thanks
Dell Thrasher
****@****"
"We have been using Solid Signal for a number of years and can always count on David Ross to take care of us. Our customers all comment on how easy it is to deal with them on DirectTv account creation."