"Setting up a new antenna system, Solid Signal was a great help with service before and after the sale. Prices were good and very competitive. I had some difficulties with the installation and Cliff was able to talk me through to great results in our remote coverage area. Thanks!!! "
"Purchased an EnGenius EOC2611 Wireless Access Point. Really like the EnGenius products and Solid Signal had the best price. Unfortunately it arrived DOA and needed to be returned, and Solid Signal was out of product. So the bad news was DOA (it happens) and a delay in the replacement. That said, Solid did the RMA no problem and sent regular email updates during the delay. Ultimately, the 'ship to' address for the replacement changed from the orginal order and Solid handled it (to my total surprise) with no problem. VERY pleased with SOLID SIGNAL and would highly recommend."
"Great customer service. A minor shipping problem was corrected immediately with excellent email communication. Highly recommend them. "
"I filled out the Antenna Help Request form. They got back to use promptly. Essa gave me his direct line for any questions. I called him with a list of questions, which he answered everyone (with a smile). He took the order at that point. It arrived when he said it would. I installed the 8200 Winegard antenna and rotor. I called tech support with a question on grounding, which Cliff answered, again with a smile. I say a smile because I have 20 + years in the hospitality industry. I can tell when someone cares and likes their job, it shows. You can hear it in their voice. We fired the plasma TV up. Now with the rotor and the 8200, we pickup multiple stations, off two different mountains. The picture quality is outstanding. So long Dish TV and 80 bucks extra in our pocket each month. In closing I would recommend Solid Signal to anyone. In fact I will be calling them for a booster for my laptop signal. Can't go wrong with this company. Semper Fi"
"We were looking for hard to find multiswitches and Solid Signal had them at a great price. Leiasa was very helpful adjusting the order and expediting freight! A big thank-you from the purchasing dept, we are trying to keep the Alaskan Fishing fleet running and time is critical. This our third order and won't be the last
Rob"
"I ordered a Satellite Signal Tracking Meter and the product arrived on time and it was exactly what I ordered.
This was the second order I have placed with Solid Signal and they have come through each and every time.
Their pre-sales technical support and their post- sales customer support is fabulous. They have gone as far as making a promotional price adjustment for me the day after I had completed my transaction on the web. That speaks volumes to the fact that they will take care of their customers.
A big thumbs up for Solid Signal.
"
"I ordered a satellite tv kit from this store and received excellent service and advise.I am local and they allow pick up from the warehouse instead of delivery which I thought was amazing for internet sales only store.The people were friendly and available for tech info over and above other services. I needed the dish for tailgating on the week I ordered and they even gave me a personal cell phone # in case I had any issues on the day of the game which was a saturday when the technician had a day off. This was a great experience and I will recommend Solidsignal to anyone needing electronics. I would grade them a 10 out of 10!!"
"I purchased a ConversionsTechnology HDMI extender in 2009, and in 2010 started to show a "partial failure." SolidSignal folks helped me troubleshoot, and replace the box. When I had problems getting a response from ConversionsTechnology, the fantastic folks at SolidSignal stepped up and expedited service on my behalf, keeping their good name untarnished.
SolidSignal has the business trifecta! Great Products, Great Prices, and Great Customer Service.
They will be my "go to guys" for a long time to come!"
"Great customer service; the order couldn't be shipped out as soon as they had originally expected, they upgraded the shipping to overnight for no charge so the parts still arrived within the expected timeframe. A minor part was missing from the shipment, no questions asked the refunded the cost of that part immediately. I've placed orders with this vendor in the past with no order hiccups, so I know this one was a fluke...their responsive customer service made all the difference this one time there were any problems."
"Absolutely pleased with the service. Ordered in the evening and received notice that it shipped out the next day. Prices and freigh charges are very competative. I will shop here again. "
"Your service is AMAZING!! It took just ONE DAY start to finish...23 hours actually...with standard shipping! Although the product was branded differently, it was the very high quality item I ordered and a simply OUTSTANDING transaction. Thank you again.... rest assured, I'll be back!"
"Ladies & Gentlemen:
1st let me thank you for your good shipping and the quality of your product.
We never had a good AT&T cell phone signal in our home but it worked.
We were in need of new roof and we went with metal as it gave us the best protection.
Well just as they finished we noticed that we were not getting ANY signal at ALL now.
We tried the AT&T 3G MicroCell and that did not work at all.
When I was looking/searching I noticed your ZBoost YX510 PCS-CEL product.
Well let me tell you it dose everything that you say and then some.
I 1st installed it on the inside of a window and got 2 bar in just about every room.
Ok let's move on to the next step
I than installed the antenna temporary on a PVC pipe out side and 3 ft above the edge of the roof.....
NOW the signal has gone up to FULL strength 5 bars.
Ok let's move on to the final step
I now have moved it to it's final location, top of signal antenna is approx 4 ft above the edge of the roof and has a clear path to the cell phone tower (some trees and houses in that direction) ran the wire through the attic (in 90+ deg temp), placed the Base unit on top of the kitchen cabinets.
Well we can now use our Cell phones in any room of the house including the back patio area.
5 bars everywhere
clear signal
GREAT product,
Easy to install,
This is what is called a no brainer.
Thank you for a great product
Andy
"
"Very disappointed with this transaction. Placed order on 7/23/10 and paid via Google checkout. Received an email via Google checkout that the order shipped on 7/26/10 via UPS. As of 8/3/10 had not received the order so checked the status on www.solidsignal.com which stated the order was (In Process). Sent an order status request via Google checkout that day asking for a tracking number. Did not receive a response within 24 hours so repeated the request on 8/4/10. That evening I found a FedEx door tag at home saying an "in person" signature was required. Asked FedEx to deliver Saturday since I would be at work the other days. No response was received from Solid Signal regarding my order status requests. On Saturday 8/7 received the Solid Signal order via FedEx, not UPS as stated in the shipment notification. Also, FedEx tracking shows the order shipped on 7/30/10, not 7/26/10. Have to rate Solid Signal 1 out of 5 for lack of and inaccurate communication plus sending a $50 item with an "in person" signature required. I should be able to choose to sign a door tag and accept responsibility for loss if the package is left at my door. Won't be ordering from Solid Signal again. This was way too big a hassle."
"More than pleased with the AntennaCraft mast mounted amplifier for FM. I had an amp that was so-so before but this amp is awesome. I live in a fringe area with very few FM stations nearby and this amp is pulling in crystal clear FM from stations 200 or more miles away. Solid Signal is great to deal with and their products are top quality!"
"Hi, I just want everyone to know what an excellent experience I had with both the ordering, and product that I received at Solid Signal. I ordered a Terk HDTVlp Indoor (lp stands for low profile) Antenna. The ordering process was exceedingly simple, with their built in help and information on their website. (I am a 56 year old woman, what do I know about antennas??) They had a way to do comparisons between antennas, and information about each antenna. I felt like I was making an informed decision! And once I made my decision, and bought the antenna I wanted, I received it very quickly, and it worked beyond my expectations! I no longer have cable tv, and this antenna is working so well, that I'm receiving many more channels than I should be able to get, and they are coming in as clearly as if I still had cable. It was very easy to hook up, even for me! The directions were clear and consise, all the parts were present, (doesn't that just trip you're trigger when they aren't all there????!!!!) and it was very easy to put all together! This experience was the BEST experience I've ever had with and online store. Thank You Solid Signal :) Valerie K Towns"