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Verified
2/5

2020-12-08

Items not avaiable

"I choose my items. I choose pickup. Site said both were available and since the store was closed I felt comfortable. After checking out I received notice the items weren’t available for pickup. I could change to shipping for a fee. There are certainly other sites to purchase similar products. This is not the first time this has happened to me. Won’t order again but "

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Verified
4/5

2020-12-08

The Good and the “Not So Good”

"I purchased a pair of Cool Nights Pajamas and liked them so much that I immediately purchased a second pair. They are really comfortable and wash well. I then saw an ad for the Brushed Cozy sleepwear and decided, that since I live in Northern New England, it would be perfect for cold winter nights. I do not like these PJ’s; the legs bunch up around the knees while you sleep and become very uncomfortable. Stick with the Cool Nights - they are wonderful and, I have learned, fine even on cold winter nights. "

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Verified
5/5

2020-12-08

Great service

"Had a great experience with soma even during the pandemic!"

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Verified
5/5

2020-12-08

Yay! Soma Online

"Everything I ordered online was in stock, on sale, great quality & fit perfectly! I’m a happy shopper."


Verified
5/5

2020-12-08

Excellent Service Paired with Excellent Products

"For me, buying a bra is overwhelming! So many choices & fitting problems. However, when I walked into the Thousand Oaks store, I found that the clerks were very friendly & had superior knowledge of their products. In no time I had the perfect fitting bra! I highly recommend this location."

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Verified
5/5

2020-12-08

GigHarbor

"Great fitting program Great associate!"

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Verified
1/5

2020-12-08

"I placed an order online and was later informed that it was ready for pickup. The next communication was letting me know that my items were unavailable. How can that be when they were ready for pickup at the store? Not planning to shop here ever again."

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Verified
1/5

2020-12-08

Damaged items

"Many items arrived damaged, rolled up and tossed all wrinkled in a box. "

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Verified
5/5

2020-12-08

Excellent customer service

"Soma's representative was very helpful and easy to talk to."

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Verified
5/5

2020-12-08

Good customer service

"I went to Soma to purchase some pajamas. The clerk was very helpful in helping me select and try on for a good fit."

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Verified
5/5

2020-12-08

Jack Las Vegas

"Always great dealing with Soma."

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Verified
5/5

2020-12-08

Great product

"Love the product. Great prices. "

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Verified
5/5

2020-12-08

Quality and price is phenomenal

"Love soma good quality clothes "

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Verified
5/5

2020-12-08

Great

"The quality was really good. This is why I continue to return. "

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Verified
1/5

2020-12-08

Disappointing!

"I have many "vanishing" **** from Soma that I wanted to replace with new ones. Sadly, the quality is no longer there. The fabric was flimsy, although they are pretty I don't imagine that they would last very long. Apparently, not only did you change the bras (read the negative reviews), but you also changed the **** and not for the better."