"As always, quick, easy and professional all the way. Packaging is fantastic and when they offer sales, they are always at GREAT savings. Soma could set an example for other businesses, both in store and online! Offering easy exchange and/or refund policies puts the icing on the cake, in my opinion! Thanks, Soma, for all you do for your customers!"
"I placed my order three weeks ago and it still has not shipped. "
"I like your bras but the biggest disappointment is looks like you only stock M and S sizes
Need XL etc "
"I adore SOMA. The products are so well made and very comfortable. The customer service is beyond words. The sales associates are very helpful and always pleasant. The stores are welcoming and the website is both appealing and easy to navigate.
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"My curbside pick up order was canceled with no reason. "
"I love the Bras thru are the best"
"Easy to order, pick up and the quality is great. My favorite new pajamas!"
"I was pleased when my order arrived and it was just as I had hoped. The product quality was exceptional and shipping was quick."
"Placed an order on 12/2 / haven’t received it yet!!! Can’t talk to anyone about it. Extremely disappointed in customer service!"
"Never received my order!
Back ordered forever- I gave up!
Customer service no help with information!"
"Wouldn’t answer phone so I emailed them and it took days for a reply. They didn’t help me at all because they didn’t answer in a timely fashion. I will not order from them again."
"Ordered online to pickup at store. Staff very nice and welcoming. Had to make a change in size, they were very helpful! Also bought a bra! PJs are so comfy too!!"
"Order 4 sets of embraceable pajamas in the tall length was sent the wrong inseam and customer service was not help in replace my items. Also the order was placed in late October did not receive in til mid November. "
"I have had the most wonderful, kind, and knowledgeable women help me find a new bra at your Durham location. I had a mastectomy in January and reconstruction in July. They understand the changes my body has been thru. I am now a major fan of Soma."
"The garments are Christmas presents which have not been opened."