"I ordered a set of pjs on sale confirmed then a day later - delivery date not confirmed. Called customer service ordered an alternate set for same price and came in 2 days. Great overall experience and great product!!"

"ordered 12/5 still not here (12/22) spent at least 5 days in a facility nearby. I could have walked there and gotten it and nothing from Soma about helping to track or ship more quickly"

"Ordered the cool pajamas for my mom. She loved them. Arrived quickly and nicely packaged. "

"Ordered two sets of pajamas for my wife 21 days ago and they have yet to ship. Unacceptable service. Not like I ordered them the week before Christmas. "

"I've ordered once from Soma and was satisfied. The second time, I waited and waited for my order. Checked order status and it was cancelled with no explanation. Contacted them via email and never even received a response. "

"The order took awhile to arrive. Not surprised considering this is the holiday season and most deliveries are delayed. I ordered two bras and a nightgown. Loved the nightgown - so soft and classy! Unfortunately, the bras, although nice, didn't work for my body type. It was worth a shot."

"Product as usual is excellent but wish delivery time was faster. "

"Saw some new items that were being unpacked in the store. I tried to purchase them online but they weren’t there. Finally, I called the store and the sizes were gone. She told me to call the outlet in Wrentham, Mass. Lexie was more than happy to help me and I received the items I wanted shortly after in the mail! "

"I was supposed to get 2day shipping and I have not received it yet. I ordered it one week ago. It says it’s still in transit"

"Had a problem when ordering online. Check out did not show the buy one get one half off discount. Called customer service and the rep was very friendly and helpful and was able to place my order over the phone a the correct price. "

"It took longer than I expected for my order.
I just got them, washed them, wore once and on one of the pairs the band is tearing off!!
Pease advise"

"Still waiting on and order that I placed on December 1st"

"Great experience! Easy returns! Excellent products!"

"Shipped fairly fast, and website was user friendly. "

"Always receive exactly what I ordered. The quality is amazing snd customer service is great when I have questions. "