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Verified
5/5

2020-12-21

Most Comfortable PJs You Will Ever Wear!

"I ordered two full pajama sets and a bra. One of the pajama sets was available in the store but not online so I had to go pick it up. When I got to the store, they had many different “Cool Nights” style sets displayed on sale. I bought several sets and love them!"

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Verified
3/5

2020-12-21

Shipping times are slow

"I love Soma’s clothes. The only complaint I have, and I understand it’s the holidays and we’re going through COVID, but the shipping times are extremely slow. I was hoping to get my items before Christmas and this is not the case! A little disappointing. "

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Verified
5/5

2020-12-21

Great

"They were friendly and ran good sales
"

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Verified
5/5

2020-12-21

cozy

"excellet service and quality"

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Verified
5/5

2020-12-21

Love their products

"Love the store. Very easy to shop see what you want."

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Verified
1/5

2020-12-21

Very poor customer service

"I went to the soma store in Stoneridge mall in Pleasanton CA to return some items. The lady at the front desk was rude and had little or no patience. Won’t be buying from Soma again. The bras didn’t appear to be best fit. "

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Verified
1/5

2020-12-21

Still waiting on my package

"2 weeks late. Haven't received an update."

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Verified
1/5

2020-12-21

Poor service

"Ordered from Soma and have yet to receive my order. It was supposed to be 5-8 business days, but that was at least a month ago. "

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Verified
3/5

2020-12-21

Shipping is a nightmare

"Ordered placed towards the end of November was suppose to be delivered by Dec 7th didn’t come until Dec 19. Since it was USPS Soma would not do anything until after the 29th. Thankfully it finally showed up. Will not do a mail order again during the holidays since they use USPS."

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Verified
1/5

2020-05-20

tops without bottoms!

"I ordered two bottoms and two tops of pj's. Not one word was said about anything being backordered. I received both tops of the pj's but no bottoms! When I check on line when it was shipped, it said sending tops; bottoms backordered. What exactly am I to do with two tops and no bottoms????
"

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Verified
5/5

2020-12-21

Pajamas.

"I will not wear any other pj’s. They are the softest and very comfortable. "


Verified
1/5

2020-12-21

Message says unable to respond to email

"Response back was they are unable to respond to email so I need to call or do the online chat. Placed my order included shoprunner. Should’ve gotten package by 11th. Still no updates. With the price point of Soma, they should have better customer service. "

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Verified
5/5

2020-12-21

I love shopping at Soma. They are my go to place.

"Excellent in every way—quality and shopping experience are to0 notch."

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Verified
5/5

2020-12-21

Christmas

"Very please with the quality of the purchase. Received in a timely fashion today "

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Verified
1/5

2020-12-21

Soma

"Never got the product. Tried to call but no help. "

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