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Verified
5/5

2012-10-30

"Answeered all my questions, and the delivery went very smoothly. Order arrived in good shape, and when I checked the contents, everything was fine. Now I'll just have to get it installed to see if the unit I purchased is worth the money !!! All in all, I am, so far, very satisfied ..."

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Verified
5/5

2012-10-23

"Sony XAV-63 In-Dash 6.1" LCD Touchscreen Car Stereo Receiver w/ iPod USB Video Playback & SensMe Music Search. Customer service was great. All items needed for installing came with stereo. About an 1 1/2 to install."

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Verified
5/5

2012-10-18

"First time I bought from them went smoothly. Now I purchased some headphones, the checkout told me they will ship in 2-7 business days and gave me a tracking number. Couple days later I went to track the package and it said "Not found". I called them and they said they couldn't find it in the warehouse and need to order from the manufacturer. It could take (quote) "a week.. week and a half.. two weeks" till THEY receive it, then another 2-7 days till I receive it. And there is nothing else they could do.

THEN! A gentleman called me back. Said explained what happened, expedited my order from a different location, AND gave me $15 store credit! YOU GUYS ROCK!
"

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Verified
5/5

2012-10-16

"This is the second time I have purchased a car stereo from SonicElectronix. Both experiences have been great. The stereos and the install kits have all been as advertised. The Shipping was a breeze and came well in advance of expectations. Very happy with the prices. Thanks again"

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Verified
5/5

2012-10-12

"Website was easy & intuitive to navigate. Ordering was easy & secure. Excellent product! Great pricing and FAST Delivery! Wonderful communication (updates on: order received, processed & shipped) Can't ask for anything more than that!"

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Verified
5/5

2012-10-09

"SonicElectronix is the place to go for your car audio needs! They ship out their items fast and if there are any problems they are on top of making sure you can return the item with little to no hassle at all. I've bought audio for my own car and working on my moms car now, I've got no complaints at all and the price is almost unbeatable. Give them a try, you won't regret it. "

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Verified
5/5

2012-10-09

"Absolutely first class.. The prices and selection alone make SonicElectronix my preferred go-to place now, but this last transactions nailed it for me. I placed an order Sunday evening using Paypal and, in doing so, accidentally placed the order twice (my fault, not Paypal). I shot a note to Sonic's customer service with both order numbers, and asked them to cancel one order and credit back to Paypal. The next morning Paypal was credited the amount and I had a confirming note from Ron R. of SonicElectronix's Customer Commitment team. On Wednesday, I had my shipment.

Solid!!

Thank you!
"

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Verified
5/5

2012-10-04

"I ordered A JVC KW-HDR81BT radio from them for $189 that is 50 bucks off any other place including BestBuy. Plus I got a free Scoche Dash kit and Scoche wire harness. That's a 25-30 dollar value. So actually I got 80 bucks off! Booyahh that rocks! I also ordered the Axxess ASWC from them. They offer it for $54.99 which is very reasonable. I found it on Amazon for $42 so I messaged SonicElectronix because they have a price match and guess what they emailed me back with a link to order it from them for $40 bucks! Now that's awesome! All with free shipping! I just got my Axxess today and it was VERY professionally packed and came super fast. My radio will be here tomorrow and I will leave another review for it. I think personally this is where I will shop for electronics for now on! Go SonicElectronix.com! Good job very pleased customer right here!"

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Verified
5/5

2012-10-02

"Prices, customer service, and user friendliness is top quality! Bought from them six separate times and never had any problems! Can't beat their service. "

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Verified
5/5

2012-09-29

"They are very knowledgeable and helped me out when the product I wanted was not in stock.
Great customer service.
"

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Verified
3/5

2012-09-25

"This is a two-part review - the site and customer service. First, the site.

I placed an order for an order for a car stereo and expected the check out price to be the price I paid. Apparently, the site has a little trick where it doesn't make clear unless you click a couple of buttons that the installation kit is not "free", but rather is a credit against the cost, and if the actual cost is higher, they're going to want to charge you more before the transaction can be completed. That to me is misleading, regardless of what their lawyer might think. I cancelled this transaction as a result.

On the other hand, their customer service was excellent. They did call me to explain the extra charge and while the operator would have preferred to get me to complete the transaction, the operator did accept my cancellation without fuss and the credit was promptly sent to my credit card.

If they could fix the website, I would not have any qualms about recommending them based on the customer service, but to me the website is a serious problem, and until there is check-out price that matches the actual cost, I cannot recommend this site (although if you understand there little trick, and it doesn't bother you, I don't see a problem for you).
"

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Verified
5/5

2012-09-24

"SonicElectronix was a great seller. They have great prices and shipping was super fast. Everything came just as promised and couldnt ask for anything more. I plan on buying from them again prob over and over. They have a customer for life. "

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Verified
5/5

2012-09-21

"they were helpful and easy to buy from. stuff shipped out immediately. prices were great. "

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Verified
5/5

2012-09-12

"Product was shipped out quickly. Appreciate the quick turnaround and customer service provided."

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Verified
5/5

2012-09-12

"I just bought my stereo harness and axxess universal steering adapter from here. Installed it and everything works great. I also bought an Autopage alarm a few years back that is still working fine. I will continue buying more items from this store in the future. Fast shipping and a wide selection of products. Highly recommended. "

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