"I have removed my initial review of this company since they have finally refunded my purchase price and shipping costs. Sonic, apparently unwittingly, sent me a used, damaged unit instead of a new unit. After weeks of arguing they finally refunded 100% of my costs.
Prices are good. Shipping is fast. Customer service is seriously lacking."

"Despite many problems which went on for a long time, in the end i got a full refund. Thanks"

"Great service, rapid shipping. Thanks!"

"This product is great... It turns heads all the time. Bought 3 of them one for myself & friends.

I have Viper 5901 alarms in my vehicle so installing this add-on was a breeze..

recommend this product and would buy another one.
"

"Sonic Electronix has the best prices I have seen and the delivery service was quick and awesome. I would buy again and probably will in the near future. Thanks Sonic!"

"Great Customer Service, Prices and a large selection of quality products with free shipping.
I have purchased from Sonic Electronix both online and by phone, and either way, the experience of purchasing from Sonic is easy and pleasant. Sonic's Customer Service agents are always courteous and knowledgeable about the products they sell. I am the type of consumer that only gives a review about a company if my experience with that business is extremely outstanding or extremely unpleasant. And I am always buying something either online or at a store. So far, I have only had the type of service that Sonic Electronix has provided one other time in over 35 years as a consumer. While I have had so many unpleasant experiences with businesses within that same period of time, that I can't even put a number on that count. I will continue to purchase from Sonic and even use them as my main source for consumer electronics."

"Sonic Electronics is the best online service i have used. The shipping was fast & the product was great. I will recommend them to family & friends."

"SonicElectronix is the real deal. I was wary ordering an Amp and Sub online, but after receiving the items promptly and absolutely new, I am very happy. My amp was popping and the tech spent lots of time diagnosing the problem. They even exchanged the amp for another. The tech, Andrew,found out my sub pre-outs were no good and not the amps fault. He even recommended a Pioneer 2 din instead of my faulty HU. I purchased a new pioneer HU today from Sonic. I even got $50 off the price with their excellent price matching service. I was thinking of going with another online site for another $20 savings, but SonicElectronix has excellent Customer service and tech support that cannot be matched. I usually don't write steller reviews of online retailers, but the tech Andrew went the extra mile figuring out my amp problem."

"I purchased a Pyle PLDNV78i on line. The web sight assisted me in assuring a good fit for my vehicle, suggested the other parts and/or part numbers needed for the installation. Offered these parts for free . (up to $30.00) So, in essence the wiring kit and mounting kit was included in the already low price.

I ordered the unit somewhat early in the morning. It shipped the same day and arrived the next day. I received e-mail notifications every step of the way to include the freight company and tracking number. They used OnTrac shipping. I work full time and I have a business at my house so I receive a lot of packages while not at home. But not being familiar with OnTrac and realizing that the package was coming way sooner than I had expected. I called to see if the package could be left as usual without a signature. They declined that and came up with an immediate solution delivering the package next door to my retired neighbor.

The unit was packaged well, arrived in good shape and ended up to be far more than advertised. Not having any problems with the transaction, I couldn’t comment on customer service. However, I sent an e-mail to Pyle with a tech question some time ago and haven’t received an answer. So I hope with as smooth as the transaction went with Sonic, that if they can help with my tech issue, I’ll get a much sooner response from them.

Overall I am very pleased with Sonic. They make buying online very cost affective, a pleasure and a convenience as it should be.

Thank you SonicElectronix. I look forward to my next purchase."

"Very easy and super fast shipping..I order two different times in a week from them and got it the next day of each other "

"Just got off the phone with sonic electronix and there prompt explanation was better explained to me. I was very frustrated with my situation which has been fully rectified to my likings. This quick response has gained my future business with sonic electronix. I am very pleased with this company addressing my situation in a timely manner."

"I had researched this item for several weeks and had almost decided to buy it directly from the manufacturer. After a quick search on Ebay, the lockpick that I was looking for popped up at Sonic Electronix for an unusually good price. Just about the time I ordered the module, FedEx was knocking on my door. You just can't beat overnight service. Fast shipping and a great product. What more could you ask for."

"The customer service guy i spoke at first (Brian) was apparently annoyed I called to ask for information for my 1 week delayed shipping package. Not helpful, quite rude. However, everything was set to place when the next day I spoke with a very helpful lady which gave me at last true information on the situation. After multiple messages they indeed went overboard to make sure everything was ok and at the end the gps arrived as promised. "

"quick shipping well packed always a pleasure doing business!!"

"Excellent prices and fast shipping. Will buy from again."