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Verified
5/5

2018-12-18

Excellent Customer Service by Cristin!

"I purchased a printed graphic (on vinyl) on which the ink was smudged. I phoned Fanatics and spoke with Cristin. She was very understanding and arranged for this graphic to be replaced -- free of charge! -- with another graphic. She emailed when the graphic was mailed to me, too. Cristin's customer service was excellent. I was very pleased with this interaction. "


Verified
5/5

2018-12-18

Personalized service

"Lexi was great. She ensured I received my gifts in time for Christmas and she went above and beyond and tracked the package for me. She checked in when she noticed it was delivered and was very pleasantly to deal with. "

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Verified
5/5

2018-12-18

Great customer service

"Connie was awesome, she really helped me get my special package sent out in time for me to present it.
A+++++++++
"

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Verified
4/5

2018-12-17

Order correction

"I would like to thank Mr. Gabriel for assisting me and correcting my mistake I made accidentally by placing a duplicate order.. he was patient and understanding. He resolved the issue
immediately and made sure the funds return to me accordingly. Thank you again for taking the time to help me!
"


Verified
5/5

2018-12-16

Excellent Customer Service

"Gabriel was professional, polite, and most helpful. The customer service I received exceeded my expectations!"

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Verified
5/5

2018-12-15

Our Secret Gift Message

"We received a wonderful piece of NY Yankee Memorabilia in the mail for our son’s Bar Mitzvah. Unfortunately we couldn’t thank the sender of the framed DiMaggio and Mantle piece as the gift message was missing. Cristin took our call and had it solved in five minutes. She was a joy to work with. Thank you Cristin"

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Verified
5/5

2018-12-15

Cristen Morel = a most Excellent Employee *****

"
Cristen was extremely personable and professional. She followed through on her commitment to move my purchase out of the warehouse on 12/13, after a week+ of waiting. Much appreciated, as needed for Christmas.
"


Verified
5/5

2018-12-14

Connie Hubbard in customer service is great!

"I made a mistake with my email when I placed my order. Connie corrected it for me and gave me tracking info. Very pleasant to deal with!"

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Verified
5/5

2018-12-14

"Connie provided me with an amazing customer service!!"


Verified
5/5

2018-12-13

"Great team to work with. Will buy from them again. Took care of an incorrect order quickly.
"


Verified
5/5

2018-12-13

Awesome service

"Connie was quick to act when i had made a mistake with the shipping info. Her quick thinking and problem resolution led to me receiving my item without any issues. Thanks Connie and thanks Sports Memorabilia!"

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Verified
5/5

2018-12-13

Great customer service

"Taryn helps solve my issue in 3 emails and less than 24 hours. Couldn’t have asked for an easier process. "


Verified
5/5

2018-12-12

Fixed my issue

"Gabriel Miranda was extremely helpful. He got my issue fixed in a timely manner and was very nice. If i had to call back I would ask for him."


Verified
5/5

2018-12-12

Order Help

"I placed an order with Sports Memorabilia and needed to update the order. cristin Morel is an excellent customer rep and helped immeasurably. Thanks Cristin"

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Verified
5/5

2018-12-12

Cristin Morel

"Cristin morel was literally the best customer service rep I've ever dealt with on any level!!Hands down!!!"

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