"I had a million questions for Andrea and each and she answered everyone knowledgably and quickly..
she was very professional and was super helpful when I needed to return and reorder for a different item...
my husband is a sports fanatic for sure, we will be your clients for good..... thanks Andrea!"
"I found my item via Amazon and it was being sold by Sports Memorabilia. I needed this item to ship overnight, but for some reason there was no option for overnight delivery. The fast option was 3-day shipping. I placed the order on Amazon anyway just to reserve the item, and then I called Sports Memorabilia to help expedite the shipping. Connie Hubbard provided excellent customer service. She understood my situation and proceeded to track my order down. I appreciate that she kept me informed of the process constantly, as opposed to being put on hold for a long period. She was able to change the shipping to Fedex overnight and on top of that she actually got the item to ship out of the warehouse a day earlier than originally expected. Very happy with Sports Memorabilia. Next time I will place an order directly through their own website. "
"I CALLED NOT EXPECTING MUCH... SINCE I BOUGHT THE ITEM THREW A THIRD PARTY AND WAS NOT GOING TO BE HOME FOR DELIVERY.. BUT MELISSA TO THE RESCUE !!!!!SHE CALLED FED EX AND HAD MY PACKAGE HELD AT A FED EX SITE NEAR MY HOME...I COULD NOT THANK YOU ENOUGH..ITS A GIFT FOR MY BOY AND I PROMISED HE WOULD HAVE BY A CERTAIN DATE ...THANKS AGAIN"
"I contacted customer service via chat and just wanted to say that Andrea Mendoza provided me with excellent customer service! She sent me what I was looking for immediately. Thanks for your assistance!"
"I order something at sportsmemorabilia.com and I had an issue with the estimated shipping. I called the customer service and Thais Evans and Corey Bandremer were amazing in helping me out. They both took charge, solved my issue and were very pleasant and professional. I would recommend buying from them."
"Connie H. was so helpful, prompt and courteous when I had an issue with a defective item. She responded to every email and question I had and the exchange went smoothly. "
"When I accidentally ordered two of the same product I received an email from Andrea M. asking me if I meant to order two. When I told her no she promptly refunded my money! Great customer service, I will DEFINITELY order again!"
"I am very grateful for the assistance provided by this rep. I needed faster delivery of a display case than what had been previously arranged, and Thais stepped right in and took care of everything. I received my piece the next morning!
Very pleased! "
"Linda provided excellent customer service!"
"Connie is a total sweetheart sand really knows what she’s doing. More people should be like her "
"Andrea at customer services helped resolved my issue quickly and was very friendly and helpful - exactly what a customer services' agent should be. Thanks Andrea"
"I've been waiting for a special gift for my grandson and just received the first half of the two part gift, the two gifts go together. When I opened the collectors item, it wasn't even in the ballpark from what I ordered. I contacted customer service and was directed to Andrea whom was very understanding of what had taken place and the time constraint I was dealing with. She took down the info, verified the correct order, and within minutes had the correct item ready to ship the next day and be at my post office box prior to my grandsons birthday.
In these times its very seldom one gets the caring and quick response of this type, I very seldom if any give a huge "Shout Out" to a company or an employee of a company, but Andrea earned it and desrves it!!!
Thank you!
RK"
"Andrea Mendoza was an absolute pleasure to work with, quick in response time and went above and beyond to ensure excellent customer service!"
"Genevieve Rocks it... She got my problem solved quick and ez.. Thanks so very much. "
"Connie Hubbard provided me great customer service!"