"I placed an order for a Christmas gift and was notified it was incorrectly advertised several days after I placed the actual order and after I had sent an email requesting an update. Andrea contacted me and worked with me to find another gift option. I picked something that normally takes a while to ship. She got on the phone with the manufacturer and they agreed to expedite! Thank you Andrea for going above and beyond. I will definitely purchase from here again - real customer service! "

"Tasha went above and beyond to get the Aaron Rogers/Brett Farve signed picture, which was a Christmas present, to me before my flight, including tracking down the FedEx driver! Great job!"

"I ordered a picture for my husband and when fedex lost the package they were able to get another one out before Christmas. The representive I spoke with, Melissa O, was amazing and very helpful and kind! "

"I had an issue with an order. Genevieve Busby checked into it and got it corrected. Excellent job Genevieve!!!"

"Geneviève Busby was incredible in helping combine my orders into one with free shipping. The store has a great selection of sports items and great people like Geneviève Busby working there! "

"I ordered and received a picture from SportsMemorabilia. When the picture arrived there was a slight flaw in the manner in which the picture was framed. I reached out to SportsMemorabilia and had the good fortune to have Marie Wall assist me in resolving the issue. Marie had me email her some pictures of the flaw. Within minutes of sending her the photos I received a prepaid shipping label to send the picture back. About a week later I contacted her to find out the status of the repair. She told me that the picture would be returned to me shortly. And it was and in excellent condition. My thanks to her for making the process easy."

"After 2 Chats and 2 phone calls I had the pleasure of speaking with Jeanude Raymonvil. She was very professional and her handling of my issue was top notch. I have to say if more customer service reps were like her the consumer world would be a much better place.
Happy Holidays."

"Linda Blake was fantastic!"

"Sophia Brown Helped us in a timely manner and may have been the nicest customer service rep I have ever had to deal with. She was very professional and resolved the issue."

"Melissa Os. assisted me with my memorabilia order. She was an absolute pleasure to work with. She made my entire order process smooth and expedient. Followed up with every detail within minutes, was as polite & professional as one could ever ask for. I will absolutely be a return customer. Thank you!"

"Andrea Mendoza was a true pro! Great attention to detail on a return, and excellent follow up.
If you need help in the future, seek her out!"

"Sophia Brown provided me with excellent customer service. Appreciate her help."

"Jeanude was genuinely concerned and wanted to help me and that's exactly what she did. Well spoken and figured out my shipping issue very quickly. Model customer service and will keep me coming back to sportsmemorabilia.com"

"This company has amazing customer service. They accidentally shipped me the wrong item. After contacting them about their mistake, I was connected with Thias Evans who went ABOVE AND BEYOND to make sure that this error was corrected in a very fast and timely manner. She continued to remain in contact with me until she had verification that the correct item was shipped out. Even though she knew that their systems would send me out and email notifying me that the item shipped. She still reached out to me personally to let me know the item had shipped and provided me with the tracking number for my item. Even with all the chaos of the holiday season she made me feel like I was the ONE AND ONLY person she had to deal with, when I know she probably had many other things she needed to be taking care of. I am truly blown away by the customer service I received. "

"Tashia Booth was a wonderful help to me! She was quick and knew exactly what she was doing! She was very kind especially me asking a lot of questions! Glad she was there to help!"