"I contacted customer service regarding my recent order and Andrea Mendoza went above and beyond to help me out. Due to the recent hurricanes my order was not going to ship in time for my boyfriend's birthday. Andrea provided me with other options, similar to my order, that would be of no extra cost to me. I still decided to proceed with my original order and she sent me a "card stuffer" with a picture of the ball I purchased as well as an estimated shipping date to give to him in the meantime. Very happy with the customer service and great communication on Andrea's part. Thanks again! "
"Genevieve Busby was amazing! I called concerned about an order and she got it taken care of for me! This company has been awesome, highly recommend!! :) "
"I bought a rookie card as a birthday gift - the product was in excellent shape. Marie Wall assisted me when I was concerned about it arriving in time for the birthday, Marie gave outstanding customer service."
"I ordered a birthday gift that wasn't able to be shipped in time, so I had to cancel the order. Melissa Ospina was SO nice and helpful and really worked to get my order canceled in decent time. She even followed up with me to let me know the order had been canceled and was very personable. Great service! "
"Genevieve Busby was very helpful in solving our problem and was great with communicating with us.
Thank you!"
"Andrea helped me out with great customer service for my sports memorabilia order!"
"I ordered a gift for a very sick child and needed it the next day. Connie went out oh er way to make sure I received it next day. Which I did. She is an angel. Great customer service thanks again "
"Marie Wall provided me with outstanding customer service! She liaised with me everyday with regard to my NFL purchase and provided customs in Ireland with relevant documentation which enabled my NFL purchase to be released in time for an 18th Birthday party:-) She was friendly, helpful and professional at all times. Sincere thanks Marie."
"I received a call from Preston Graham that a product I ordered for my son's birthday was delayed due to Hurricane Irma and wouldn't arrive in time for the party. He was very apologetic and said he could connect me to customer service to see what could be done. I was connected to Andrea Mendoza who took the time to contact the warehouse and arrange to have the order rushed through processing and shipped that day to arrive the next day even though they were way behind due to the storm. I truly appreciate both of them for helping to make my son's birthday a special one! Thank you!"
"Donna O'Donnell went above expectation,would recommend service again."
"Connie Hubbard was awesome! She personally went out of her way to provide truly outstanding service. Thank you Connie!"
"Had an issue when I lost a COA for my jersey. Donna O'Donnell went above and beyond to resolve the problem"
"Connie Hubbard provided me great customer service! Very professional!"
"Excellent customer service!!! There was a delivery error and it was rectified within 24 hours!!!"
"Needed to get some tracking numbers for an order. Andrea Mendoza had them almost instantly and emailed them directly to me so that I didn't have to try to copy them from the chat window.
Great job. "