"Ask for Connie Hubbard if you need any help whether it is a question about your order, or an item. Very responsive to your questions, and gets back to you the time she promises you that she will. I bought Mike Tyson memorabilia, and had a delivery issue with FedEx not here nor Sportsmemorabailia, yet, she took care of the issue, and my items were in my hands in no time.
Thanks again Connie, you're awesome!! "
"We had a last minute order that was urgent and Melissa helped facilitate the purchase, order processing, and shipping in such a timely and professional manner. Will definitely be shopping here again!"
"First of all, the site makes it extremely user friendly based on their search engine amongst players, teams, sports, etc. Secondly (and maybe more importantly), the customer service is second to none. I was able to not only get exquisite service from my agent (Kristian A), but also from the customer service chat option (Marie was amazing). It is easy to tell after a purchase that they want to go 'above and beyond' to help you become and remain satisfied through it all. They were able to walk me through the redemption of reward points and ensured I was satisfied with the product I received. The option to frame a jersey, get a case for an item is another main reason I will continue to shop at sportsmemorabilia.com. Their ability to give solid COA's is also a huge selling point for any collector. Agents are always helpful and verbalized trying to get the best deal for their clients. I'll always tell my friends about this site and hope they agree with the service they received. Thanks SM!"
"Marie did an excellent job of assisting me when I had an issue, kept updating me as the days went on and was in touch with me till the issue was resolved. "
"She provided me with excellent customer service!"
"Great and efficient customer service. Resolved my data issues quickly and thoroughly. Great job Ms. Busby!"
"I purchased an autographed frame from SportsMemorabilia and had a shipping issue -no fault of SM. So, I bought a 2nd frame because I was concerned that they would run out of inventory. I finally did receive the original order along with the 2nd order, I asked to return 1 of them and they accepted without penalty and refunded me in full.
You guys ROCK!
John D"
"It was a please to deal with Donna. She was very polite on the phone. Very helpful and I added another item to my collection with her help. Hope to deal with you again. 5☆"
"Marie Wall provided excellent customer service and handled everything smoothly and professionally. "
"Genevieve took my call after closing time and helped me to reset a code on my gift card. She was pleasant and patient and I was able to place my order for an autographed baseball that I had my eye on. Thank you!"
"The customer service is the best. It was a pleasure to deal with sports memorabilia. "
"Andrea was extremely helpful when helping to address a glitch in our order. Overall, I was very impressed with the assistance provided as well as the outcome. I would definitely shop at SportsMemorabilia.com again!"
"Needed an item to arrive in time for a birthday gift- spoke to Donna O'Donnell and she was absolutely AMAZING to work with! Called me back with updates and emailed me with tracking and guess what it got here in time and exactly when promised!! Would for sure purchase from this company again! Wish all companies were this awesome!! Thank you for being such a gem!!! "
"Great product and the staff was able to handle my issues quickly with great communication."
"They had a credit card breach and notified me that I was impacted. They provided me with identity protection services for a year to help alleviate my concerns."