"Connie provided me with great customer service! She was very responsive and her follow through on my request was outstanding! Thank you Connie!!!"
"Maria Wall was a true professional and helped me immensely with my order. I went from a 'not happy camper' to a satisfied custome. Thanks!!
I will do business again with you all because of Marie.
"
"I bought one signed tennis ball and by mistake I ordered 3 display cases - Jodi (a person, not an AI robot!!) emailed me to raise my attention to my potential mistake before the order was shipped!!! these are the type of things that build trust and deliver great service.
A big thank you Jodi!"
"Andrea Mendoza went above and beyond! I called to make sure my order processed because I didn't get a confirmation email, and not only did she verify my order but had it rushed to me at no extra charge for my husband's birthday. It's so hard to find such personalized service today. Very impressed!"
"I had an issue with my order about the delivery. Andrea Mendoza replied quickly via email and went out of her way to resolve my issue in a timely manner. Thank you so much!"
"Well I needed a pic by Friday for a coworker who is leaving and Genevieve Busby made it happen. I am thrilled to be able to present to him the day he departs. "
"Marie Wall provided fast and efficient customer service from beginning of contact. She followed through to the very end and went the extra mile to ensure I was completely satisfied. Thank you, Marie!!"
"Lauren was quick to answer the queries I had on the sizing of a product I was interested in, very courteous & understanding of my needs! Awesome service!"
"Customer service representative Genevieve Busy was a big help in getting my order rerouted to the correct address! Thank you very much for saving my sons birthday presents!"
"I bought a gift for my son but shipment date would miss my son's birthday. Andrea Mendoza worked her magic to ensure I received on time - wish every business has this level of personal service
thanks Andrea!!"
"Connie talked to me on live chat. She checked for an answer to my question about being charged for double shipping and then called my wife back the next day with an answer. I received excellent customer service. Thanks!"
"Thanks to Andrea, the gift I ordered my son-in-law arrived in time for his birthday. Fed-Ex lost the order, but Andrea quickly sent out a replacement.
Thank you Andrea for your excellent customer service. I have already recommended Fanatics to several people, and I will gladly shop with you again.
"
"Genevieve Busby provided me with excellent customer service! Thank you!
"
"ITEM RECEIVED POOR CONDITON DUE TO SHIPPER .ANDREA MADE IT RIGHT .GREAT SERVICE
"
"Connie Hubbard was my sports agent and she knocked it out of the park with customer service. I used the online chat and she was quick to shoot me emails and follow up emails as well. Very good customer service!"