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Verified
5/5

2017-06-07

Best Customer Service I think I've ever had

"Best Customer Service I think I've ever had

Thank you Genevieve Busby, you were very nice and helpful! :)
Would definitely recommend SportsMemorabilia to anyone, and am sure to use it again, thank you.

- Morgan
"

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Verified
5/5

2017-06-06

Genevieve = problem solver

"We had small but important shipping delay and Genevieve resolved it to our satisfaction."


Verified
5/5

2017-06-05

Genevieve Busby

"Ms. Busby corrected the problem and restored my faith in your customer sevice"


Verified
5/5

2017-05-31

Superb

"Andrea Mendoza was extremely helpful and offered us the best customer service experience. She made the issue we had with our order easy to deal with and resolved everything in a prompt and professional manner. It is because of people like Andrea that will keep customers coming back to your company time and time again. Thank you Andrea for all of your help and for having such a positive and helpful attitude. Please know that it is greatly appreciated! 10 STARS for Andrea!"


Verified
5/5

2017-05-31

Great customer service

"Great communication and very nice when I contact your company about the jersey I purchased! I will definitely purchase another items from your company again! Thank you for a smooth transaction! Look forward on doing more business with you In the future."

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Verified
5/5

2017-05-31

5 Stars

"Andrea Mendoza provided me with excellent customer service! I will continue shopping at SportsMemorabilia.com!"


Verified
5/5

2017-05-30

Very helpful

"Andrea was very helpful and answered my question fast! "


Verified
5/5

2017-05-28

Amazing

"Andrea Mendoza was extremely helpful! I ordered something for my boyfriend as an anniversary gift and she made sure to help me with overnight shipping so I could receive the gift right on time to give it to him!
The item was also packed extremely well! My boyfriend LOVED it!
Best money I ever spent!
"

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Verified
1/5

2017-05-27

Poor customer service

"I bought some shorts I paid for 2 day shipping the date the item should have been at my house I get a email saying I am getting a refund I didn't ask for one I really wanted my item can't get ahold of anyone there and they didn't say why they just randomly gave me a refund instead of my item"

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Verified
5/5

2017-05-26

Great customer service!

"After an issue with shipment, Genevieve Busby helped get my order out in a prompt and excellent fashion! "


Verified
5/5

2017-05-24

Customer Service

"Genevieve Busby provided me with excellent service from the start. It is a real pleasure to work with people who are interested in helping you find solutions and are always professional. 5 stars!

"


Verified
5/5

2017-05-24

Unexpectedly Great Service

"This was my first time ordering from SportsMemorabilia.com. My first time really buying anything like this. I purchased a Coach K autographed basketball as a company gift. I ordered it about a week before I needed it an selected 3 day shipping thinking that would be no issue. An agent called me the next day to follow up and give me estimated ship dates. The basketball was coming from another site and could not ship immediately. I asked Genevieve if she could track the progress of the ball and told her when I needed to have it in hand. She updated me every few days. When the ball was ready to ship, she asked if I wanted to upgrade the shipping to next day for a minimal extra cost. I did so and had the ball in plenty of time for my event. I have to say, I did not expect Genevieve to follow up with me or get me the ball on time. I was wrong. Kudos to her and SportsMemorabilia.com. Product was as advertised and service was excellent."


Verified
5/5

2017-05-24

Great customer service!

"Customer service these days seems hard to find, not with Andrea. I can't say enough good things about Andrea.
She was extremely helpful and quick to respond.
"


Verified
5/5

2017-05-24

Amazing customer service and support!

"Amazing customer service and support! Genevieve Busby was very helpful with my concerns. First time buying from here and will definitely be back to shop. Thank you!"


Verified
5/5

2017-05-22

Ordering

"this is a great website! had a small problem with one of my orders, turns out they wer out of stock, a nice lady named Andrea Mendoza kindly replied to me and immediately answered me and offered me other things to replace what was sold out, love this website, will continue shopping here for a long time! If i everhave any other order problems, i'll be sure to message her directly!"

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