"I ordered an autographed 8" x 10" photo of Cliff Lee and unfortunately it turned out it was out of stock. One of the employees called me personally the day after I placed the order AND sent an e-mail apologizing for the inconvenience and showed me another autographed Cliff Lee photo that was in-stock. I actually liked the available photo better than the one i originally purchased. This outstanding display of customer service has made me a SportsMemorabilia.com customer for life. The Service was great, the prices were outstanding and the shipping was fast, and the photo was in mint condition. I would recommend this site to anyone"

"My husband and I are huge Viking fans, so I decided to buy him a collectible for his birthday. I found a Favre jersey with the signatures of the 2009 team. I was very excited when it finally arrived and it looked amazing...trouble was, I couldn't read the signatures and the jersey looked different from the one advertised.

I contacted customer service to see why the jersey was different from the one advertised and if I could get a list of names. The next day I was contacted by Christine who let me know she would have a list of names for me by the next day. Not only did she give me a list of names, she gave me a photograph of the jersey with the names printed next to the signatures. She also gave me a typed list of names, their jersey numbers, and their positions. I only expected to get a list of names! Christine went above and beyond what I asked for.

In addition, a couple of names that were listed from the advertisement were missing from my jersey. Sportsmemorabilia.com offered me a partial refund for the names that were missing.

I will definitely shop with sportsmemorabilia.com again. I had the best experience I have ever had with a customer service representative, and the product is exactly what I was looking for. "

"I purchased a signed photo of Hank Aaron for my son's 50th birthday. When I went online to check the shipping status, I was connected on a live chat with Dan DeNicco. the Sales Specialist. He was very helpful and reassured me regarding the photo. One week later he emailed me to tell me that the framer had damaged the photo and he apologized and stated that should never happen. To make it up to me, he offered me a replacement which was larger, more beautiful, and more costly than my original order. Of course I accepted.

When the beautifully framed photo arrived, I was speechless as it is so gorgeous. My son was ecstatic and couldn't wait to hang it in a place of honor in his "man cave" as he idolizes Hank Aaron.

I can't thank Dan enough for going way beyond what any customer service rep I've ever dealt with has done before in this type of situation. As far as I'm concerned, SportsMemorabilia is the best and I would recommend them to anyone.
Florence Diaz"

"SportsMemorabilia.com is such a great vendor to do business with! I have ordered several things, and all have been incredible. On my last order, I had to contact Christine with some questions, and her responses were super timely, on point and very reassuring. Shipping has always occurred problem-free and the products have been fantastic! A great selection on the website, and I will return many times in the future."

"I recently bought an autographed baseball for my husband's birthday. I was having a very difficult time getting my order to processed through the website so I called the 800 number and Jerome answered. Jerome was amazing! He went above and beyond to ensure that the ball I needed could be purchased and overnighted for my husband's birthday. Jerome was a pleasure to work with and extremely helpful. I would definitely use Sportsmemorabilia.com again and I would always ask for Jerome if I needed help! Thanks so much for all your help! "

"I have been using this website for a few years and am always very satisfied. I recently did businiess with Joe Umphlett, and I could not believe the customer service from this guy. Through out the day he was quick and consitant with his communication. I hope I can do business with him again. Thanks agian Joe."

"Thanks for the Great Customer Service



When I received my order from Sportsmemorabilia.com I thought there was something were wrong with the framing. After talking with one of their sales reps I had immediate help. Sportsmemorabilia.com soon shipped My picture back to me with a bonus picture framed in the package of the Chicago Bears Soldier Stadium. I was amazed by the kindness of Sportsmemorabilia.com. I am looking forward to more doing more business with these Sportsmemorabilia.com in the future. Many thanks to you Anielka, and Gabriel."

"I absolutely loved the service I got from Sports Memorabilia! After I ordered my original picture I was offered a free upgrade to an even better one and was guaranteed it would still arrive on time. The salesperson I spoke with, Dan, was extremely helpful and friendly and took the time to both call and email me. I will definitely buy from this company again!"

"I just want to reach out and say "Thank You" to Christine in the Customer Service Dept and the whole Company!! I placed an order for my Boss' Birthday and I didnt realize when I place the order it was going to take longer than expected. I called Customer Servie and Christine went above and beyond for me. She contacted the wharehouse and not only was able to have them send my package right out, she went the extra mile to have them overnight the package. I just want to say "Thank You" again for the professionalism and generosity she and the company has given me!!! I will be ordering all my sports memorabilia from sportsmemorabilia.com

McKenzie
Dallas, TX"

"Very pleased with the merchandise and the customer support center. Ordered an item with autographs, got the item and it was missing one signature. Christine went out of her way to help me get the correct item. Found the new item, shipped it out with no problems and no hassles. Christine was FANTASTIC!! Will definitely get my business again!! Thank you!"

"I ordered a 8 x 10 signed photo of Dennis Rodman. After a few days I was contacted by Christine from customer service telling me that they only had onle 8 x 10 but due to a small rip Sports Memorabilia would not condone sending the picture out in that condition so I was offered a signed 16 x 20 Dennis Rodman (same picture) as a replacement....and get this....at the 8 x 10 price! Thanks Christine and looking forward to many more purchases.

A HAPPY CUSTOMER.....ED"

"I ordered a World Series Championship jersey autographed by the entire 2010 San Francisco Giants team from this site. It was damaged during shipment and the glass on the frame was broken. I contacted their customer service department to report the problem; expecting the usual bureaucratic run around. I talked with Christine and was pleasantly surprised. She took care of everything quickly and professionally. I will definitely do business with this company again. Their merchandise is legit and their service is outstanding."

"I've ordered several items from sportsmemorabilia.com and always get great customer service. Even when I had a problem, 1 out of 10 orders, they quickly replied and fixed everything. I will continue to order from them in the future."

"I ordered a few autographed pieces from them around Christmas time, I spoke with Joe, he was fantastic. I had them frame the items, one of the items was damaged in between the frame shop and the retailer. Joe called up apologized multiple times, offered a full refund and then went out of his way to find me another very similar piece. I was uncomfortable at first ordering from an online retailer, if every company did business like these guys the internet would be a much better place to shop. I highly recommend these guys, aside from the huge selection and great prices they were an absolute pleasure to deal with. The items were delivered on the dates promised well before Christmas. This company has earned by business and I will only buy my sports memorabilia from them."

"I called Sports Memeoabilia.com after visiting several sites and
reading the reveiws for this and other sites.
The Sales person Joe was quite helpful. I was shopping for an Authenic Autographed NFL Helmet for a co-workers retirement gift. This is a high cost item and joe talked me into adding a glass display case to my order at a discount. He was right it really made the gift and it will be teasured for years by this diehard Tennessee fan.
The product selection, service, & delivery were great.
I recommended this site to several sports fans and would recommend it to you. Dan"