"i was very satisfy with jane tesoriero, she returned my e mails right away looked into the problem right away and took care of it. she was very proffesional at her work."

"Great website and Jane was of great help in correcting a mistake I made with my online order. Hope the mdse comes in perfect order Thank you"

"Made a recent purchase from their other site, Hollywood Memorabilia.com. At first I was a little apprehensive about ordering, I'm always cautious about ordering things over the internet, but this was a present for a family member and I knew they would love it. I got a little scared at first when I didn't receive and tracking info for my purchase, especially since I ordered a faster shipping option. However, after contacting customer service their representative Jane was extremely prompt and informed me right away of the status of my purchase (a Dark Knight Rises photo print signed by Christian Bale). I don't order stuff like this often online, but if I do again, I will definitely be contacting Jane again!"

"I had an issue with an item I purchased (nothing to do with item or company but with who the item was for) and spoke with Christine in customer service. She was beyond compassionate and helpful and went out of her way to make sure I had a resolution. She saved me a lot of heart ache and trouble and was a pleasure to deal with."

"I ordered an autographed baseball for my husband's birthday present. I got the ball, and it was not the one I ordered. I contacted the customer service department, and I was fortunate enough to get an agent by the name of Christine. She immediately responded to me, told me to send the ball back, and sent me the correct ball so quickly, I got it in time for the birthday party. I am really grateful for her good service. There are so many times in this day and age where customer service is non-existent, so if you want to deal with a great company who has exceptional employees, shop at SportsMemorabilia. Thank you so much, Christine."

"Things with my order started off a little funky, but my service rep (Michelle Byrd) was beyond amazing. I want to say a big, big thank you to Michelle, as she has created a loyal and repeat customer for SportsMemorabilia.com. I would absolutely recommend them to anyone!"

"I am not ordinarily moved to write a review of anything, but the professionalism and humanity of Jane at Sports Memorabilia has inspired me to do so. I had encountered a problem with the Father's day gift for my husband that seemed incapable of resolution. As a last ditch effort I asked to speak to a manager and I was lucky enough to have Jane assigned to my problem. She was empathetic and professional in her approach. In no time she proposed a most agreeable solution and we could not be happier with the TLC we received and the product as well. I highly recommend any company smart enough to have someone as great as Jane dealing with their customers. Thanks again to Sports Memorabilia and Jane!"

"I did not received the right order at my doorstep so I contacted customer service to get a replacement. The person that helped me is named Jane and was a wonderful help to getting everything resolved. My first language is not English and she was really helpful in getting the situation explained to me. She called me not too late after I contacted them and after a couple of exchanges we were able to sort the problem so that I was happy with my order. Thank you Jane and keep on the good work! Matt"

"Ingrid was a huge help and made the process so easy. I got exactly what I ordered in a timely fashion and it was packaged to withstand a drop from the Empire State building. Couldn't be happier and wouldn't dream of taking my business elsewhere."

"I received a bobblehead from SportsMemorabilia that was broken when it arrived. I reached out to Christine Benavente and she was extremely helpful. She was quick to respond and provided solution-driven customer service. Obviously, in a customer service role people are not contacting you because things are going well!

Christine did a great job of accepting responsibility for something that was most certainly not her fault. She didn't pull the order, wrap the order, ship the order, etc. Somewhere along the way the order got damaged and she accepted responsibly for it and provided a solution.

Any company would be lucky to have more employees with Christine's level of professionalism and follow through."

"Quick delivery! Product just as advertized! Thanks"

"Recently ordered a plaque from Sports Memorabilia.com. The plaque was to be an award given to a colleague at a business dinner a couple of days away. I ordered overnight delivery but didn't realize that there was a 3-5 day potential delay to have the plaque fabricated, boxed and shipped. When I figured this out I connected with Christine in customer service and she was able to expedite the order and get the plaque to me on time. She really went above and beyond to do so and was always so pleasant and professional as we worked out the logistics. I was very impressed with her service and concern that we received the item in time for the event.....which we did. Thanks very much for the extraordinary effort. It is greatly appreciated!

Eric Alcorn"

"I had ordered an item which I needed for our Church silent Auction. I was originally told that I would receive it on time, but time was getting short. I called Spot Memorabilia and spoke to Jane Tesoriero. What an angel! She really got things done. I received the item 4 days ahead of time! Jane really cares for the clients and is really sympathetic. She truly is a great asset to Sports Memorabilia! Thanks Jane!

Nicole"

"I originally posted an unflattering review of Sportsmemorabilia.com. This was due to a misunderstanding due to miscommunication between sportsmemorabilia.com and UPS. However, Jane in the customer service department contacted me by phone and was able to totally rectify the situation. So in light of recent developments I'm editing my review to reflect my much improved opinion of this company. They may not be perfect but you can rest assured that you will receive a quality product. If you experience any problems Jane will surely straighten it out. I will certainly use this company in the future. "

"I'll be candid and say that I did not have the best experience with SportsMemorabilia.com. There were so many aggravating things that happened with my order that it's actually too much to type. However....it is worth typing to say that I connected with Jane in their customer service/sales department who made the experience a whole lot better. She took the time to research my order, to provide updates, to follow up to ensure I got delivery and overall, just offer great service.

While I would love to tell you all the horrible things that happened, I'd rather provide feedback for a customer service experience that went well, so thank you Jane!"