"Genevieve was wonderful. I called wanting to cancel an order and her prompt and friendly service and quick response was 5 star. I will be sure to continue to order from Sports any opportunity I get. "
"I was helped by Genevieve and she is awesome! She took care of my issues fast!
She was very knowledgeable, nice, helpful and thoughtful! Total asset to SportsMemorabilia! A+++++++++++
Thank you Genevieve!"
"I had ordered an autographed baseball. When I received it I realized I didn’t have the certificate of Authenticity. I called customer service and spoke with Elysha. She started to take care of the problem right away. She got on the phone with the appropriate department explained the problem and they had my certificate in the mail that day. I received it five days later and I have also had two follow up phone calls. Thankyou so much Elysha for taking those extra steps. If I could give you more than five stars I would. "
"David went above and beyond to provide me with excellent customer service!!"
"I messed up my order in a couple of different ways, but a customer service person (or "fan advocate") named Briana came to my rescue -- twice. Excellent, fabulous service. Thank you so much, Briana."
"Cristin provided me with excellent customer service! I will continue shopping at SportsMemorabilia.com! "
"Great experience thanks to help from Shelby! I had to return an item and swap it out with another. I was worried it was going to be a hassle but Shelby answered all my questions quickly and politely. Best customer service I've experienced and it will keep me coming back to shop here."
" I have ordered a Seahawks item to Austria and am fully satisfied. The shipping was quite fast from US to Austria."
"Dealing with Cristin was a very easy experience. She maintained great communication with me during my wait time for my order and really did everything she could to help. Will order from sports memorabilia again! "
"I can't say enough about how impressed I was with the customer service with SportsMemorabilia. Shelby, particularly, had some of the best customer service I've experienced with any company. She was prompt in her responses, friendly, and went out of her way to make sure I was satisfied with my order. I will definitely be using this company for future purchases. "
"I really appreciated the constant follow ups on my order and to make sure I was happy. no one does that anymore. "
"Your customer service person (Shelby) was extremely helpful in completing my order. I needed to swap an item and receive it on time to give as a gift. Shelby handled the problem perfectly. Great Service"
"Had a few issues with my order, was planning to never order again. Had never ordered from this site before but the products looked amazing. I am not a collector, just a fan who wanted to keep items dust free. Shelby was absolutely AMAZING at providing excellent customer service, which is hard to find these day. I'd definitely re-order items in the future. "
"Ordered an item that was broken on arrival. After calling I was assisted by Shelby. She provided me with excellent customer service!
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"Shelby took care of me quite well both in answering questions over the phone, putting me in touch with Miguel in sales and following up by email to be sure everything went well. Ordered five autographs this time.
Such customer care and support keeps me coming back. "