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Product & services pricing
3.95/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.90/5
Customer service:
3.78/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2024-10-01

85 inch TV Replacement

"You guys did a great job with speed and professional in dealing with my claim.. 2nd to none."

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Verified
5/5

2024-10-01

Winners

"My matter with my headphones was taken care of immediately and I am very grateful. Thank You Allstate "

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Verified
5/5

2024-10-01

Excellent

"Great service
Thank you…
"

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Verified
5/5

2024-10-01

Insurance Review

"I've never had anything bad to say about Allstate there great . I was giving an option either they would fix my reel or take what the reel cost, and I chose the cost of the reel . I haven't received anything yet but I'm sure I'll be getting it in the mail soon. Keep up the great work Allstate. No one beats your Company."

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Verified
5/5

2024-10-01

Claim was fast and easy.

"Phone broke, they replaced it, no questions or problems. "

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Verified
5/5

2024-10-01

PERFECT!

"This is what I expect when I pay for service. Expectations met!"

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Verified
4/5

2024-10-01

Pretty good .

"Had to call a few times to receive my credit and had to pay $25 dollars extra ."

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Verified
5/5

2024-10-01

Protection at its best

"My issue was quickly resolved"

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Verified
5/5

2024-10-01

Great experience

"Prompt reply to my request on our warranty "

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Verified
5/5

2024-10-01

Easy to use and fast response

"I put in a claim after running over a pair of head phones. It was easy to file the claim and they kept me in the know the whole time. Resolution was speedy as well. "

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Verified
5/5

2024-10-01

Good to have "ALLSTATE PROTECTION" , a piece of mind.

"It is good to know that you have someone who can help you when you need it.
That is what :ALLSTATE PROTECTION" all about.
"

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Verified
5/5

2024-10-01

Fast. Easy.

"My camera broke, I went to the website and started a claim. It took less than a week to get it back. "

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Verified
1/5

2024-10-01

Didn’t get full item refund

"Bad got 25 bucks when my item cost 100"


Rep reply posted 2024-10-04
A rep from Allstate Protection Plans, ouribe0503, has responded:


Hello Reviewer4059321690,

We are sorry for any inconvenience you experienced with your recent claim.

SquareTrade does our best to provide our customers with efficient and effective resolutions since we strive to make the claim experience as hassle-free as possible. We also do our best to ensure our specialists are providing accurate and friendly service. In the event the full payment was not received, our goal is to correct the issue before it causes any further delays.

At this time, we have reached out to you to provide additional assistance and support.


Thank you,
RR”


Verified
5/5

2024-10-01

Very good

"Very helpful and assistive"

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Verified
5/5

2024-10-01

quick and easy

"customer service was very professional and knowledgeable "

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