"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Process was smooth and turn around for our repair was pretty quick "
"The salesperson was very helpful!"
"We received our product by fixed however it broke the exact same spot a week and a half later."
"Reliable easy to use and quick to the point. I have not once been let down . "
"Fast and easy, true to their word regarding repair or replace."
"Everything was great including the customer service. Thanks for your product."
"So easy. I received all my money back. Used that to get new glasses. "
"Reported broken TV to Allstate, believe it was Square Trade also thought picture was bad and offered several TVs as replacements. We selected one of TV offered and it never came. It would take more than a quick grab and run. So where it the TV?"
"Getting the replacement was so simple & easy. Got my new TV in 3 days Only "con" was disposing the old one. Lol "
"Because of a misunderstanding, the techs should were incorrectly scheduled, they still showed up listened to what my husband had to say, took the necessary steps to correct the issue by making necessary calls, and then fixed the issue we were haveing with our basement drain and how to take care of it."
"Our vacuum cleaner was not working. We have the Allstate Protection Plan. We opened a claim and they received our vacuum cleaner. It was repaired quickly and returned promptly! It works better now that it did when we first purchased our vacuum cleaner! Great service and fast return."
"FIVE STARS ALL THE WAY FROM CONTACT TO REPAIRED RETURNED"
"Great service , Great respond, fast payment."
"Easy process and very prompt service. Even sent my tablet to Allstate on the long weekend and still got it back, all fixed, within 6 days. Tablet is working just fine now. Thank you."
"Easy to deal with Allstate and always there for you."
A rep from Allstate Protection Plans, Reviewer2582780679, has responded:
“Hello Reviewer 28535159,
We apologize for any delays you have experienced with your claim.
SquareTrade does our best to provide expeditious and hassle-free service to our customers since our goal is to provide a smooth claim experience and eliminate any issues that can cause a delay. We want to ensure that you have the support you need during the claim process, either via phone or our chat feature. We are very sorry this has not been your experience.
We understand the frustration that can come from this. However, we were happy to speak with you and provide additional support regarding your claim. We hope to provide a better experience in the future.
Thank you,
HG ”