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Product & services pricing
3.97/5
Chance of future purchase:
3.84/5
Shipping & packaging:
3.92/5
Customer service:
3.80/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
4/5

2024-07-31

Good working with the insurance company. Just not satisfied with the company Glasses

"The glass manufacture made his money on the glasses, but he didn’t do anything for me. I just hate the glasses."

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Verified
5/5

2024-07-31

Great service

"Always get a fast response and great service "


Verified
5/5

2024-07-31

So easy

"Awesome was very easy sent step by step instructions "

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Verified
5/5

2024-07-31

Excellent

"Claim went Fast and smooth "

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Verified
5/5

2024-07-31

Great service

"Excellent. Quick. Very fair"


Verified
5/5

2024-07-31

Fast service

"After contact about any item that stopped work I received my refund because they were not able to find a replacement item."

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Verified
5/5

2024-07-31

Awesome customer experience

"Thank you for promptly responding to my claim and guiding through whole the process. I really appreciate your team"

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Verified
5/5

2024-07-31

Great Service

"Great Service. Had a great experience"

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Verified
5/5

2024-07-31

Return of analog to digital converter

"Agent was knowledgable and helpful navigating the software."

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Verified
4/5

2024-07-31

Grandson happy again!

"I was reimbursed the cost of grandson’s Teeltree 24 Bolt ATV. We used the Walmart emailed gift card to purchase another one for him! He is happy. The submission process, and the availability to talk to somebody on the phone, though, took me quite some time to accomplish. Other than that, it was a good experience!"

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Verified
5/5

2024-07-31

Glasses

"Much better the expected. I receive an e GC the same day. When back the next day and ordered a new set of glasses"

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Verified
5/5

2024-07-31

Very satisfied with service

"They handled my issue well"

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Verified
5/5

2024-07-31

"The online claim was fast and easy"


Verified
5/5

2024-07-24

"Making my claim was very easy and the response time was very fast. "

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Verified
1/5

2024-07-23

Allstate/Squaretrade Insurance

"The process from start to the end took 5 weeks to receive my check. The representatives were clueless.
Every time I called they promised me the problem has been resolved.
I will NEVER buy from a store that offers Allstate/Squaretrade insurance.
Get your system in order for a quicker refund.
0 star rating
"

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Rep reply posted 2024-07-25
A rep from Allstate Protection Plans, LashaunSteele, has responded:

“Hello Reviewer499036144,

We apologize for any delays you have experienced with your claim.

SquareTrade does our best to provide a smooth claim experience and eliminate any issues that can cause a delay since we strive to provide an expeditious and hassle-free service. In your case, the resolution provided required a form to be submitted in order to finalize the process. We apologize if there was any confusion when we informed you of the next steps.

We reached out to you to discuss this and ensure the proper support is provided to resolve your issue.

Thank you,
LS.”