"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Horrible I paid for insurance for nothing I wasn't able to get a replacement but the store manager gave me a refund back for just the headset but on a Walmart gift card so I had to buy a whole new headset and OF COURSE HAD TO BUY AGAIN FOR MY PRODUCT TO BE INSURED AGAIN "
"Process was simple and quick turnaround"
"Had no problems with my return. It was an easy process. "
"Fast , easy to do, device repaired"
"The claim was handled in a professional manner and to my complete satisfaction. Was well worth taking out the protection plan."
"The replacement process was seamless. Obtained my RMA one day; packed and shipped the next day; received gift card via email the same day. Purchased new Keuriq the next morning "
"Got refund within few business days "
"Customers service good 9999"
"My computer died a week or two after purchase. They shipped it to a refurbisher who replaced the motherboard with lesser powerful components which were not adequate for video editing. Allstate took care of me by crediting the entire purchase after I shipped them the computer. I got the check within a few days. Great service, will use again with other purchases."
"Quick and easy service. Will continue to purchase protection plans with All-State."
"My pool had gotten damaged from wear and tear and I needed to use my Allstate warranty to replace it. When I first contacted an agent through the online portal the agent told me I was going to have to take the pool somewhere to be fixed and that I was going to have to pay upfront out of my own pocket then they would reimburse me. I told them not only did I not want to drag a giant pool to a repair place but that I also did not have the money for a repair and that I do not pay for replacement plans to have to then pay my own money to have it fixed. So after going through that whole spiel they then told me that they would send me a check for the amount I spent on the pool when I bought it. It only took about a week to get the check in the mail and I was able to buy a new pool! I wish I hadn't had to go through the first part of that conversation but since they came through in the end I will definitely purchase the Allstate replacement plan at Walmart again!!"
"Great work. Easy to get device fixed. No fuss!"
"Very easy to get my refund "
"Friendly and do awesome to work with "
"Had a issue that was solved very quickly. "
A rep from Allstate Protection Plans, TerranceShaun, has responded:
“Hello Mariag.98,
We apologize for any dissatisfaction with your recent experience with us.
SquareTrade protection plans are extended warranties designed to provide peace of mind by protecting against mechanical and electrical failures when the manufacturer's warranty has expired, or the manufacturer cannot assist during their warranty period. In the event the manufacturer does not provide service, SquareTrade can reevaluate the case to see how we can take care of the customer's issue.
At this time, one of our specialists has reached out to you to address this matter and to provide additional support.
Thank you,
TS
”