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Product & services pricing
4.00/5
Chance of future purchase:
3.84/5
Shipping & packaging:
3.94/5
Customer service:
3.80/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
4/5

2024-06-24

Very patient

"Had a little miscommunication at first but agent was very helpful and patient with as I'm not a tech savvy person. "

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Verified
1/5

2024-06-24

Impossible to work with

"They rely on an automated answering system that does not work. I was continuously directed to sign up for an account, after doing so several times. It's impossible to talk to someone! Avoid this business, at all costs!"

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Verified
1/5

2024-06-24

"Not good no call. My sectional still not repaired "

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Verified
5/5

2024-06-24

Satisfaction

"The agent resolved my issue."

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Verified
5/5

2024-06-24

Got a response really quick

"I thought I was going to have to wait for a response like other insurance companies "

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Verified
5/5

2024-06-21

great service

"the service on my problem was solve with no problems ,thanks "

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Verified
5/5

2024-06-19

Satisfied

"Happy with the results of the warranty "

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Verified
5/5

2024-06-19

Easy and simple.

"I usually have to get myself together before doing things like this, but this was very easy and simple to do. Got my replacement in 2 to 3 days."

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Verified
5/5

2024-06-19

Very good

"Aii All guys nice people I like it. Have a good day everyone"

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Verified
5/5

2024-06-19

Everything was perfect.

"Fast and easy to usr. Definitely recommend!"

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Verified
5/5

2023-09-26

They fixed it!

"Grandson’s Oculus controller broke I sent the unit back and they fixed it perfectly and sent it back quickly "

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Verified
5/5

2024-06-18

Great protection

"It is great and working right "

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Verified
5/5

2024-06-18

They where very helpful

"They give really good help with everything I needed to do to get everything ship to them"

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Verified
1/5

2024-06-18

my item was not able to repair.they canceled the subscription.not gave any money.its bad survice.

"my item was not able to repair.they canceled the subscription.not gave any money.its bad survice."

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Rep reply posted 2024-06-20
A rep from Allstate Protection Plans, Reviewer1530533754, has responded:


Hello Reviewer3913785614,

We are sorry for any inconvenience you experienced with your recent claim.

SquareTrade does our best to ensure our specialists are providing accurate and friendly service. In the event your reimbursement is not received within the timeframe provided, our goal is to correct the issue before it causes any further delays. We are sorry this was not your experience.

At this time, we have reached out to you to address this matter and to provide additional support.


Thank you,
RR”


Verified
5/5

2024-06-18

Great Plan

"The representative was helpful and the plan covered a replacement for the broken freezer!"

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