"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"They covered my phone problem. Got a new phone within 3 days. Great work. "
"Easy,fast 100% trusted I would use it again with no headaches "
"Got my claim done fast and right "
"I was able to mail off my phone for repair. Got the phone back within one day with the phone being repaired."
"My flip phine hinge gave out. It was replaced with a new phone and I love it!! The service was fast and easy!!"
"My claim was taken care of quickly and professionally. "
"Overall it is a STRESS FREE process."
"They did not want to replace my 10 in portal with the same item. They offered me a 5 inch version,even though the 10 inch is still available."
"I found navigating the website difficult, but when I called the office, the people were great and helped me solve my problem"
"Good service. Will use again"
"Took care of my issue right away"
"After speaking to 6 people I got someone that was great and solved everything"
"So grateful for your service, thank you for being so helpful and making the pricess as simple as possible "
"Great product for anything electronic purchased for kids. They have fixed 2 problems already and service was great. Highly recommend for every purchase."
"Customer service was pleasant and understanding of my situation and gave great advise on what to do to get my problem resolved."
A rep from Allstate Protection Plans, LashaunSteele, has responded:
“Hello Reviewer2201672919,
We apologize for any dissatisfaction with your recent experience with us.
SquareTrade does our best to provide expeditious and hassle-free service to all customers. We do our best to offer repair and replacement resolutions as our first priority. If the customer is not satisfied with the replacement offered, SquareTrade can reevaluate the case and provide additional assistance.
We reached out to you to address this matter and to provide additional support.
Thank you,
LS.”