"Startex was able to turn on service on the same day, within 2 hours after I sign up. Amazing."

"I’m glad you gave me the opportunity to do a survey. Your 24 hr service ****. Your employees could not follow simple instructions. My service was interrupted for a whole day. I had no service, not because of non payment but because your worker could not follow simple instructions. Either that or they were not paying attention. The 24 hr emergency gave me the runaround. They cared nothing about my power being out. You need to hire people that show a little concern. I was very disappointed with your service. I have been a startex customers for a long time but after that huge inconvenience, lack of communication, I had to change. You guys need to do better. Very very disappointed."

"Startex is terrible to deal with. I finally gave up."

"The company's dishonest practices are becoming legendary. I was never notified my contract had expired and Startex had begun charging me month-to-month at a much higher rate. My disgust was only controlled by the fact this type of dirtiness is now common for Startex so you just deal with it and move on, there's too many other things in daily life to deal with."

"Safe to 'leave the light on' for family"

"Never had any problems with startex."

"terrible accuracy. When not knowing an answer, say so. Don't guess"

"i was charged at a Hi PKWH rate 2 months!"

"Each time I have had to call was a great experience!"

"Was very helpful. Very nice talking to him."

"Startex is very good, Website is very bad."

"Not good bill was 2x higher. Not happy"

"There is a strange problem with my address, redirects to somewhere else when entered into the parsing system. Would appreciate a call-back to help rectify the problem."

"Great wilth call but multiple calls over several months for same problem."

"Bad very bad and still not resolved, if you want me to do business online you should have a website that works."