"Excellent service, very responsive."

"Customer service agent took the time to call me back to offer further resolution to my request and that was awesome."

"It was a friendly informative experience!"

"After 5 months and 6 phone calls, I finally got a rep that knew how to handle my issue"

"I am very happy with Star Tex."

"people friendly did not resolve issue"

"I had very ugly 1st hand experience with your customer service agent and even manager’s nonsense maneuvering technics that are disgraceful in nature and certainly frustrated me as a consumer. Instead of correcting someone’s mistake as an appropriate action to take, your service folks are given me bunch of lies and made-up stories. That is not an acceptable manner for any company to do normal business in Texas. My problem remains unsolved as we speak. Hopefully someone listens before I escalate the matter to TUC for arbitration. Tks."

"Other than the wait, Great overall.."

"2011 to 2016: Great customer service and rates."

"If I can't get in your system to pay my bills, I quit"

"Very frustrated that you lost my payment. No excuse for this."

"My experience with StarTex was great and my issue was resolved on the first call by a very friendly professional employee."

"Your representative was very courtious and resolved my problem."

"Concern over my bill being a week late. I appreciate being able to pay my bills at the same time each month."

"See above complaints. I will be changing energy providers when my contract is up."