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Featured Review


Verified StarTexPower Shopper
Verified
1/5

2018-02-19

"If the site doesn't work nothing does"


Verified StarTexPower Shopper
Verified
5/5

2018-02-19

"Star Tex is a great energy supplier, with competitive rates."


Verified StarTexPower Shopper
Verified
4/5

2018-02-18

"I was very disappointed when I first signed up without Startex Power. I was addressed very rudely by a customer service rep who refused to transfer me to his boss. I almost changed my provider. Seems to be better now but haven’t asked for a transfer."


Verified StarTexPower Shopper
Verified
5/5

2018-02-18

"Positive experience overall."


Verified StarTexPower Shopper
Verified
1/5

2018-02-18

"Terrible customer service."


Verified StarTexPower Shopper
Verified
5/5

2018-02-17

"Star Tex is s great company that is really concerned about you always being taken care of. I will recommend Star Tex to all my friends and family. I have been a Customer of Star Tex for many years and they are always making sure that you know how to cut your electric bill. I really appreciate being a customer of Star Tex. Thank you very much. Mary Frances Shepherd"


Verified StarTexPower Shopper
Verified
1/5

2018-02-17

"Not positive. Something is wrong with my meter since the outage. It jumped over 3,000 kwh. Email response is useless."


Verified StarTexPower Shopper
Verified
5/5

2018-02-16

"Yvette did a good job in handling my change"


Verified StarTexPower Shopper
Verified
5/5

2018-02-16

"I wish all customer service reps were as pleasant as the ones working for Star Tex/ Constellation."


Verified StarTexPower Shopper
Verified
5/5

2018-02-16

"When I call I have to make my payments by phone now much easier if I could do it on line."


Verified StarTexPower Shopper
Verified
1/5

2018-02-16

"My experience was terrible and telling me it was going to take 7 to 10 days to get back with me about my questions and problems !!! Why in the world should it take that long to take care of anything !! I mean come on. Yaw call it customer care I call it BS"


Verified StarTexPower Shopper
Verified
4/5

2018-02-16

"I had to call back to correct the billing address that he was given the first time...this is a common problem with your company"


Verified StarTexPower Shopper
Verified
5/5

2018-02-16

"So far so good great customer service"


Verified StarTexPower Shopper
Verified
5/5

2018-02-15

"I love star Tex power. I would never leave. Thank you for the gift card."


Verified StarTexPower Shopper
Verified
5/5

2018-02-15

"Your customer service person was polite and knew how to fix my problem plus she followed up the next day as she had stated she would to ensure I was satisfied."