"My experience was awesome! Thank you StarTex!"
"Anthony was attentive, listened, and was very pleasant. Thanking me at my closing"
"The Representative Was Very Helpful And Curtious."
"Too many transfers but at least all of the contacts appeared to be Americans."
"Very poor with no resolution of incorrect charges for city sales tax for property outside a city"
"Website issue Manage Auto pay was not functioning for several days"
"I have concerns about why your online system has been down going on six months."
"If the payment website is not working... the service level is very poor."
"Service is fine when a real person finally answers the phone! obviously, Star Tex needs many more representatives in customer service to answer customers' phone calls!"
"Again, the website is horrible. The UX seems to be made by an staff in India with no clue as to user needs. Hire the right crew."
"I don’t feel my issue was resolved and the representative didn’t seem to care and spoke broken English"
"My experience was slightly frustrating"
"Very good answered all questions very satisfied"
"Great company. The person who attended me on the phone was cordial and offer me all available plans and made oriented suggestions. Very helpful all the way. I had a great experience with the company. It has value!"
"Great. The representatives are always friendly and polite. Attentive and responsive."
"Once someone answered the phone everything else went smoothly"