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Featured Review


Verified StarTexPower Shopper
Verified
5/5

2018-02-09

"Anthony was attentive, listened, and was very pleasant. Thanking me at my closing"


Verified StarTexPower Shopper
Verified
5/5

2018-02-08

"The Representative Was Very Helpful And Curtious."


Verified StarTexPower Shopper
Verified
3/5

2018-02-08

"Too many transfers but at least all of the contacts appeared to be Americans."


Verified StarTexPower Shopper
Verified
1/5

2018-02-08

"Very poor with no resolution of incorrect charges for city sales tax for property outside a city"


Verified StarTexPower Shopper
Verified
4/5

2018-02-06

"Website issue Manage Auto pay was not functioning for several days"


Verified StarTexPower Shopper
Verified
1/5

2018-02-05

"I have concerns about why your online system has been down going on six months."


Verified StarTexPower Shopper
Verified
1/5

2018-02-05

"If the payment website is not working... the service level is very poor."


Verified StarTexPower Shopper
Verified
3/5

2018-02-05

"Service is fine when a real person finally answers the phone! obviously, Star Tex needs many more representatives in customer service to answer customers' phone calls!"


Verified StarTexPower Shopper
Verified
1/5

2018-02-05

"Again, the website is horrible. The UX seems to be made by an staff in India with no clue as to user needs. Hire the right crew."


Verified StarTexPower Shopper
Verified
1/5

2018-02-05

"I don’t feel my issue was resolved and the representative didn’t seem to care and spoke broken English"


Verified StarTexPower Shopper
Verified
1/5

2018-02-05

"My experience was slightly frustrating"


Verified StarTexPower Shopper
Verified
5/5

2018-02-04

"Very good answered all questions very satisfied"


Verified StarTexPower Shopper
Verified
5/5

2018-02-04

"Great company. The person who attended me on the phone was cordial and offer me all available plans and made oriented suggestions. Very helpful all the way. I had a great experience with the company. It has value!"


Verified StarTexPower Shopper
Verified
5/5

2018-02-04

"Great. The representatives are always friendly and polite. Attentive and responsive."


Verified StarTexPower Shopper
Verified
4/5

2018-02-04

"Once someone answered the phone everything else went smoothly"