"Excellent in all the various times I had to contact them"

"other than taking 3 months to resolve issue, generally fine"

"BAD. YOU MUST SHARE. I WILL.I WIL BE RESCINDING THE CONTRACT OF WHAT I ONCE ADVERTISED A PREMIERE SERVICE COMPANY. VERY POOR ETHICS VERY PORR MANAGEMENT. IT/ACCTG/ETHICS/CRAFTY ACCOUNTANTS"

"Your website for making payments has issues. the agent said he had to escalate my issue and that someone would contact me. I'm still waiting for someone to contact me."

"It started off great and then bad to worse"

"Calling Star Tex was surprisingly a pleasant experience. The representative I spoke to was courteous, knowledgeable, and before I knew It I was off the phone. My issue was resolved and I was on with my day. Thank you for great customer service!"

"i did not get a straight answer to my problem"

"IT TOOK WAY TO LONG TO GET ON WHEN IT HAS BEEN SO EASY FOR SEVERAL YEARS."

"It was pleasant and the agents were prompt and very attentive"

"great customer service. Fast response and quick to address my request."

"I’ve been with them for years and will now change."

"Customer service was excellent. My issue was not solved because i still have not been able to log into my account to review my statement for the past two months. The CS Rep emails it to me. He also was going to repot the problem. Please note we tried numerous times to get into my account. I hope someone at StarTex can figure out the problem and fix it."

"All representatives were polite, listened carefully to my issue, transferred me to,the next person who helped me."

"Have been with y'all for years"

"I appreciate the quick connection with the customer service representative as well as her professionalism."