"The confirmation mail I got included a bogus tracking number, and there were problems with the email receipt.

I've had two emails from them, and each subject line referenced a different order number, though I've only made one order.

Customer service explained that they used a manual process to send me email, since their automation was down that day. This is why the tracking number and order number were typos.

Despite all this, they've been very apologetic and helpful to me, giving the problems a great deal of attention. Because of this, I would not hesitate to order from them again."

"I recently purchased a product from Sundial Micro. The ordering form was very easy to use, and the customer service replies were super fast! Also, when I had a detailed question about a CPU cooler, Sundial Micro contacted the cooler's company to get info, and then helped me out with accurate info! A++ for Sundial Micro!"

"I have been purchasing computer equipment from e-tailers for over 6 years, and I can honestly say that Sundial has given me the best experience of all the purchases that I have ever made.

The site is easy to manuever, their response/reply system responded in minutes, and they delivered my goods the day the order was accepted. I will recommend Sundial to everyone that I know. Thank you Sundial. "

"Let’s just start out with the fact that Sundial Micro came highly rated by CoolerMaster. Their website was easy to navigate and I found all the products I was looking for without having to “hunt”. Sundial Micro is top notch for their customer service, I called back at least four times to either add to my order or chance the original order. During this time the personnel at Sundial Micro were courteous and helpful. Once I received an email that my order was shipped, I was able to track it and everything arrived in the new condition I would expect. Though this is the first time I have used Sundial Micro for my computer purchases, I now have them saved in my preferred computer “e-tailer” directory. Enough said, I will use Sundial Micro again and will recommend them to others looking for leading edge products at fair prices."

"My second order with SunDialMicro.com was as the first one : excellent experience. Good price and very fast service, shipping in less than 24 hours. Highly recommended shop to buy computer stuff!"

"Excellent speed of delivery and communication. I will look to SunDial Micro for more cooling needs."

"Pruchased A Silver Stone SST-ST360 power supply from them, my purchase was processed quickly, and in a friendly, professional manner.

I recieved the item today, and am very pleased with the condition of the box, and the packing materials used. Will defiantly be doing business with them again in the future."

"Really great service. One of the items I ordered, a side panel for a Coolermaster case, arrived with a small dent. They really made it painless to get me a new one and take care of the claim with UPS. Will definitely purchase from again!"

"Purchased from retailer before with satisfactory experience"

" Ordered the CM Wavemaster case. Arrived missing a few minor parts(not Sundial's fault), and new parts were sent out the NEXT day with tracking number. Customer service was easy to reach, polite, and responsive. Their customer service is one of the best I've seen from any online store.
Case itself arrived promptly and in excellent condition, with a tracking number provided once it shipped. Overall a perfect order! Will definitely order from again."

"Ordered the new Cooler Master Cavalier 1 case, least expensive (and actually in stock) on the 'net. Quick ordering, easy to navigate site, quick email confirmation and UPS tracking number.

Delivery was fast, well packaged, no damage to the case at all.

A perfect transaction in my book. Will definitely order again."

"Excellent communications, attentive customer service, and speedy delivery were all hallmarks of my first transaction with Sundial Micro. It will definately NOT be my last. Keep up the good work folks."

"I visit Sundialmicro's website almost daily to see what's new. And I purchase from them regularly. They have the best selection of the gear I use over anyone else on or off the Web. The service is prompt and courteous. These guys are GREAT ! If you are smart about CoolerMaster, you need SunDialMicro !"

"Excellent place to order from. Shipped out same day ordered. Received on East coast 2 days later. Will order again from Sundial Micro."

"Of the five or so online dealers across North America (I live in Canada)I used to build my computer, these guys were far and away the easiest and fastest.(I won't say cheapest... cause I live in Canada)One of the parts I ordered was extremely hard to find (impossible in Canada).If not for the currency exchange these people would be getting a lot more of my business. Highly recommended."