"Excellent service, this company has done a great job by providing superior quality products made by some of the best companies in the business, combined with their superior customer service has made my shopping experiance a joy. "
"Great service. We buy from them all the time. They always ship right away, have never had an error in shipping, and have been very nice to deal with."
"sundialmicro has excellent prices on silverstone cases and very fast shipping. i ordered a silvertonae case and a separate side window panel and when i got it the window was severly damaged. the factory packaging on the silverstone side window is very poor. i called sundial to request a rma and they took care of everything without having to fill out anything. i recieved a new side window 5 days later. i've ordered parts online for years and sundialmicro is easily one of the best companies to order computer parts from."
"ordered on 3/17/04 - received on 3/18/04 !
got the best price according to pricewatch, froogle google, and a couple other price comparison sites - even including tax on a $140 coolermaster case!
this place is sweet - thanks!"
"I was looking for a new computer case and I stumbled on to Sundial Micro. They had a great selection, not to mention the lowest price I could find on a Wave Master case, which I ended up purchasing. I placed an order around noon and they shipped it that same day. I have been pleased with every aspect of my purchase.
Highly Recommended."
"Customer services are great.
I placed an order for a backordered item.
They were very honest to say that "The E.T.A
is the end of Janurary to mid of February (but NO GUARANTEE)."
(Some companies even don't mention ETA, which is frustrating for me.)
I emailed them "I would like to cancel the order."
And, I got a response like "Just right now, we find we can get them to our warehouse sometime this week. Do you still want to cancel the order?"
I thought their follo-ups were excellent.
Very thoughtful.
Unfortunately, I had already ordered the same merchandise from another store. And, I didn't buy from the shop after all.
However, I was very impressed by their customer services.
"
"After countless hours or should I say days of searching for a silverstone 460W product, outlet to outlet, manufactor and competetor itself sent me to Sundial Micro because they knew it would get them in stock, contacted sundial micro if they were going to get them soon.... 1hr later a responce was emailed to me and wasn't I a happy customer ^____^ they just got them a few min ago.
Just finshed placing my purchase."
"I ordered a new aluminum case on the weekend, Sundial Micro processed the order on Monday morning, I received the case in good order on Tuesday morning, even though I ordered it shipped ground.
Thanks, Sundial Micro!"
"Everything as it should be. The order was processed quickly, I received emails at each stage, the case arrived right on time.
I had to RMA two items, getting the RMA number was easy, the resulting credit was issued promptly.
This is a trustworthy and reputable company."
"They have excellent prices for hard to find products. They shipped my order the same day I ordered it and I recieved the product earlier then expected. The product was in excellent shape and well packed. "
"Excellent seller. I ordered 1/6/04 items were shipped same day and arrived 1/8/04. I will buy from them again and look forward to doing so. Customer service was excellent and knowledgeable, prices are good too. I look forward to working with them again.
Thank you Sundial Micro. "
"Customer service is great. When they discovered that the black Aerogate II was out of stock, they took the time to call me regarding the delay. When the item was back in stock, they called me again. They shipped it out quickly and it arrived the next day."
"part was on back order put they kept me informed and shipped as soon as it was in stock (2 days) very nice to deal with"
"These guys have amazing ship time and are very dependable. I order many of the parts of the computer I built from these guys and never had any problems. They can be a little expensive, however after bad service at another company, I ended up buying all my stuff from Sundial anyways. Do yourself a favor and don't skimp."
"While it took a few days during the Thanksgiving break to get a person on the telephone, they had a hard to fing item in stock and shipped it out on the first business day.
Not bad!"