"BUYER BEWARE OF FRAUD WHEN USING THIS SITE!!!!

I have experienced fraudulent charges twice now within 4 months with two SEPERATE card numbers after placing orders with this site.
I received information for the Detective on my case that my credit card numbers were in fact compromised through my use of the www.supplementwarehouse.com website.

The owner of Supplement Warehouse also stated that he is aware of this issue
Additional attempts to discuss this matter with him have been unsuccessful.
I am very interested in how this situation came about in the first place.

Shady.......STAY AWAY!
"

"I also have had issues with fraudulent charges which appeared 3 days after i placed an order with this company, the fraudulent charges appeared on my credit card statement as Phone Biller and Foncall ( several others declined)"

"I have been purchasing nutritional supplements and vitamins from the store's owner for over 12 years. The array of in-stock items and competitive costs have been a consistently driving factor in purchases. Only in the past two years have I used the online ordering, but pricing and accuracy have never been an issue. The site notifies you if items are backordered and emails confirmations upon availability.

I have occasionally purchased vitamins from other supplement wholesalers due to leadtimes etc, only to have problems with pricing, shipping information, or a complete lack of customer service. "

"Great selection, great prices, highly recommend buying through them!"

"I went into the store in West Allis. This store has alot of products and the customer service immediately asked if they could help me. I informed them what I was looking for and they directed me to the area and also made suggestions of products of what I was trying to accomplish. They were very courteous and helpful. Their prices of low compared to other supplement stores. They have won my repeat business. Thank you for being helpful!"

"Amazing prices, sales, and service. Live not more than a few blocks from the store front but have ordered several times during deployments as a USMC Reservist. No complaints...i've been going here and relied on them for years."

"I've ordered once in the past (February 2010), and recently (March 2010). And like many of the other recent reviews I've seen on this site for this reseller, I got my order as promised.

However, my credit card fell victim to $3000+ in fraud within 5 days. Because of this I will never touch this reseller again or any other reseller affiliated with it.

It's quite unfortunate if there is a single employee at this reseller which is causing a huge loss of business for them due to the frequency of fraud that has popped up this month.

And to you SupplementWarehouse.com, I would not bother with posting your usual statement in response to mine, it's not helpful."

"Like some of the previouse reviews, my self and 2 other friends ran into fraudulant charges after purchesing through this company. But as i also own my own company i know that you cant blame the entire place for one bad apple! You truly cant beat the prices just take extra caution."

"So far all I have had is great satisfaction with SupplementWarehouse. Their products are great value for my money and the cheapest around that I can find. Online and instore it is easy to locate what I am looking for. The sales team are extremely helpful and very knowledgeable on every product in their store. I have learnt alot about a variety of products which I have purchased and been very happy with which have been recommended by some of the sales team.
All in all I will continue purchasing from SupplementWarehouse and keep telling my friends what a great store SupplementWarehouse is. You can find nearly everything their regarding keeping a healthy lifestyle.
"

"BUYER BEWARE!! I used this site multiple times as it had great prices and you could even do better with the 5% off a competitor price. I placed 3 orders on 3/7/10 to enable me to get the best price including shipping. I used 3 different credit cards and EACH credit card is now having FRAUDUALANT CHARGES on them. They have all been cancelled now. Very disappointing. I should have heeded the warning of the other reviews. I now have added identity theft to make sure it does not go any further, but that costs $ monthly to keep that going. They also did not match the shipping price on one order, but they did refund the difference after I opened a ticket with them (slow response time to this request). The products themselves have been very good and arrive in good shape with a reasonable delivery time."

"I firmly believe that someone from SupplementWarehouse.com has has stolen my debit card info TWICE to make fraudulent purchases online. I made my first order with them in February, 2010 and had 3 fraudulent charges show up within a matter of days. After cancelling my card and receiving a new one in the mail, I made my second purchase from SupplementWarehouse.com, only to have a fraudulent charge of $200 from American Eagle show up the following week. If you think you are a victim of Identity Theft from someone at SupplementWarehouse.com, please click the link below to join my Facebook Group. Strength comes in numbers, so let's take a stand against SupplementWarehouse.com so they don't victimize hard-working Americans anymore!

http://www.facebook.com/group.php?gid=107218442635620"

"I have been doing business with Supplement Warehouse for years, I always find good prices. But more than just the cheap prices I have found that they have very good customer service. There have been times where orders came in that were only partial or there had been some sort of mix up, but I always received some sort of communication (email, phone call, or I spoke with someone in CS) and the problem was fixed. (Which is more than I can say about other companies and sellers as in ebay.) Overall I would give them a 5 star rating mainly because of the consistency of their low prices, ability to provide the service I am looking for, as well as the ability to reach and exceed my customer service expectations, which is why I will be a customer for life!"

"I have been shopping with SupplementWarehouse.com for years now and have never once had an issue. It is rare in this industry that you find a company that offers the customers such an insane deal. Where else can you match prices for all of your products with out going through a bunch of hoops to get the price adjusted. One time I ordered the wrong flavor No Xplode and with out hesitation the customer service rep I spoke with sent me a return label (at no extra cost to me) and shipped me out the rite one! I've tried a bunch of other sites just to compare and have had issues each time. Most of them you can't even get through to an actual human. SupplementWarehouse.com has my business as long as they keep the prices low and the shipping quick.
"

" I also have had issues with fraudulent charges after placing an online order with this company. Like others here, process of elimination points back to this company as the potential cause. It would appear they have a security issue that needs attention.
I have filed a police report and gathered information on the the transactions. I would suggest for others to do the same.


Edit: I was personally contacted by the owner of Supplement Warehouse. We had a lengthy discussion on the matter and shared our information. The hows and whys are many but the issue is aggressively being looked into and taken very seriously.
"

"I have had nothing but good experiances doing business with Supplement Warehouse. I feel completely safe continuing to do business with Bob and will continue to recomend him to anyone I know. I certainly would not, if I thought that Supplement Warehouse woild deliberatly try to take advantage of them."