"Easy , simple transaction "
"Supplyhouse.com had the part I needed at a fair price, and the shipping was very reasonable and lightning fast. When I realized I made a mistake in my online order, I called the support number and someone answered right away and helped me correct it, and I received it the very next day. Highly recommended!"
"Shipping was really fast!"
"I reviewed the part I ordered the next day. The price was the best around abd the ordering was easy."
"Was getting a little worried that it wouldn't show up today. Was initially supposed to get here between noon and 2pm. Finally showed up after 6pm. Took 30 min to install. Works great. We have HEAT again. Tonight is supposed to get down in the low teens.
Thanks,
TF"
"One of a few that carried the part I wanted"
"the seller was very professional, I ordered on Sunday and received the water heater on Tuesday"
"Great company. Will definitely use them again in the future. "
"Supply House had the fittings that are very difficult to find and were able to deliver the next day."
"Fast and reliable shipping "
"Was promised next day shipping, Took 3 days to receive my fan motor. "
"Supply House saved me a TON of money. I had an HVAC technician quote me ~$1400 to replace a induction motor assembly. The actual part was just over $100 bucks and after a few YouTube videos I had the new part installed in 15 minutes. I ordered it on Sunday night and Supply House had it to me by Tuesday afternoon. You can't beat that."
"Got what I needed quickly as usual. "
"Delivered on time and filters look good! Thanks"
"SupplyHouse always has the material I need and most of the time it arrives next day. Great company to deal with."
"Part was ordered and received in the time promised."
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We sincerely apologize for the inconvenience you experienced on your recent order with us and that you had experienced any delays in your shipment. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. We truly understand how this additional delay is very frustrating and we appreciate you bringing this to our attention as we truly care about providing our customers with the best possible service.
Due to this delay, we will be processing a courtesy discount in the form of a partial refund back on your original form of payment. This may take between 1-4 business days to be processed. Once this has been issued, you will be emailed a refund confirmation email to reflect.
Again, we sincerely apologize for any inconvenience this may have caused to you. If you have any other questions or concerns regarding a recent order please feel free to contact our customer service team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”