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Product & services pricing
4.14/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.38/5
Customer service:
4.21/5
Return/Replacement policy:
4.21/5
Featured Review


Verified
5/5

2024-11-06

Good price and fast service

"Product was as described."

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Verified
5/5

2024-11-06

Great service

"Needed a new anode for hot water heater. Had no idea which one to order. Used chat function and gave model and serial number to rep who quickly provided link for correct anode. Arrived 2 days later. "

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Verified
5/5

2015-12-28

"Exactly what i ordered
Got it the next day with regular shipping
"


Verified
5/5

2024-11-06

Great!

"Perfect fit for my furnace! The package got delivered to the wrong house from the shipping company. Called them and they said they have to wait 24hrs and they would send it again! The house it got sent to put it on my porch! It has great to see they stand by everything in the company! "

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Verified
5/5

2024-11-06

Viega Manibloc valves

"Exactly what I was looking for! Delivered quickly at fair prices! Thank you! "

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Verified
5/5

2024-11-06

great service

"ffast shipping good prices"

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Verified
5/5

2024-11-06

As usual, SupplyHouse.com Comes to the Rescue

"Needed to replace an obsolete fireplace thermostat because I burned out the anticipator troubleshooting it. I wanted a like for like, and it wasn't very easy to find. Not only did SH stock it, they also had the best price.

Thanks Guys. (and Gals)
"

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Verified
5/5

2024-11-05

HVAC Air Filter

"Easy to find on website. Price was good. "


Verified
4/5

2024-11-05

Had the items needed.

"You had the items I needed it just took 4 days to receive them."

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Rep reply posted 2024-11-13
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for taking the time to review our services, we greatly appreciate it!

We truly value your feedback so please feel free to provide any suggestions or insight on ways we can improve for the future if anything pops up! You can contact us using the information at this link here: https://www.supplyhouse.com/sh/control/contactUs

Thank you again for your rating and we hope you continue to use SupplyHouse.com for all your heating, HVAC and plumbing needs!

Thank you,
Danielle D.
Supplyhouse.com Team”


Verified
5/5

2024-11-05

Excellent vendor

"Excellent pricing and very fast delivery, highly recommend this vendor for plumbing supplies!"

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Verified
5/5

2024-11-05

"Good prices. Excellent service. "

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Verified
5/5

2024-11-05

Quick Delivery

"Ordered late in the evening and received package next day! That’s what I call fast delivery and excellent is timer service."

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Verified
3/5

2024-11-05

Didn't like one little thing

"You won't deliver to a PO box even though it goes straight to my post office and the package could be as big as a tank but they'll hold it for me. But your price for that canister for my electrode steam humidifier was the cheapest I could find it online. I went to one of my hvac parts places (Johnstone supply) and I was quoted over 200 bucks and I swear I was about to lose my mind. "

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Rep reply posted 2024-11-13
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. We appreciate your feedback regarding our delivery policy to PO boxes and we apologize for the inconvenience this has caused. At this time, we are only able to offer shipping from UPS so we appreciate this feedback so we can improve for the future.

We strive to offer competitive pricing, and I'm glad to hear you found our price for the canister to be the best available. Your experience is important to us, and we will take your feedback into consideration as we continue to improve our services. Thank you for sharing your feedback with us and if we can assist further, please don't hesitate to reach out!

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-11-04

It was exactly what I had ordered

"Fast delivery easy to order love it will order again from them "

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Verified
5/5

2024-11-04

Excellent purge gas fan assembly.

"I received a new fan assembly in a couple days, delivered to my door, faster, & $100 cheaper than a wholesale supplier could do. I installed it in 5 minutes, & it is working perfectly. Thanks for your business. You’re doing a great job!"

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