"Easy , simple transaction "
"Excellent speedy service, on time, easy to use"
"Easy to deal with and received my products early "
"I needed a recessed outlet for a project and couldn’t find it anywhere. Supply house had it in stock and delivered the next day preventing delays on my project. Parts came well packed and in perfect condition. Will shop here again!"
"Exactly what I ordered in exceptional delivery time "
"Prices were very good compared to other vendors ."
"Understandably, there are industry delays, but I waited 30 days for a $300 order of Boshart Filter Housings only to be informed they would be delayed again for another estimated 1-2 months. I received a partial order, but I'll pay more for in stock items in the future. Customer service was responsive when I asked questions, but I would have expected some consideration, discounting, or similar. Fast shipping on in stock items. I purchased the items from a local supplier. Would purchase again from SupplyHouse, but only for items in stock."
"Needed round pvc electrical box with large capacity. Three of the big box stores only had shallow 4” round pvc boxes Supply House had the deep boxes and shipment arrived next day. So far all of my experiences with Supply House have been good. "
"Good prices, great shipping and helpful customer service. "
"Great service, nice prices. Fast delivery. Love Supply House!"
"It was some of the fastest thing I ever got online"
"Alway have just what I need and can get very fast"
"I needed a union for a pressure reducing valve and couldn't find one at any plumbing place. SupplyHouse had it and I got it in two days. "
"I bought they shipped same day"
"Supplyhouse.com had the parts I was looking for in stock. Website search found part numbers and included the corrrect supersession. Supplyhouse.com’s price was lower than the OEM’s. When I had a question, I called Supplyhouse and an actual person answered. That person provided the answer quickly. Package arrived the next day. There isn’t more I could ask for!!"
"The faucet head was supposed to be here three days ago. Still in transit?!?! "
“Hello,
Thank you for reaching out with this review. We deeply apologize for the inconvenience you experienced on your recent order with us and that you had experienced any delays in your shipment. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. We appreciate you bringing this to our attention as we truly care about providing our customers with the best possible service.
Upon review, we see that you have since been assisted and a replacement order was issued due to the package that was lost in transit. We hope everything went smoothly with your replacement order.
Again, we sincerely apologize for any inconvenience this may have caused to you. If you have any other questions or concerns, please feel free to contact our customer service team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We apologize for the frustration caused by the supplier delays with your order, and we completely understand how disappointing it is to wait so long for critical items. While some delays are beyond our control, we know how important it is to keep you informed, and we appreciate your patience throughout the process. We're sorry for the extended delays and that we fell short in providing a timely delivery or a discount in this instance.
Upon review, we see that this order has been canceled; however, in the future, we would be happy to provide a discount due to the inconvenience caused by this delay. Please don't hesitate to reach back out at 1-888-757-4774 if we can try to assist with anything in the future.
Thank you,
Danielle D.
SupplyHouse.com Team”