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Product & services pricing
4.12/5
Chance of future purchase:
4.27/5
Shipping & packaging:
4.34/5
Customer service:
4.20/5
Return/Replacement policy:
4.17/5
Featured Review


Verified
5/5

2022-03-31

Quick and easy

"Came fast pricing was right "


Verified
5/5

2024-11-07

Return air vents

"Good price, quick shipment and receipt and items accurately described. "

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Verified
5/5

2024-11-07

Fast shipment.

"Got fan motor for a minisplit in 2 days. The guy on chat was very helpful in telling me what I needed. I like how the website lists the model numbers that the part will fit. Second time I dealt with them. I highly recommend SupplyHouse. Thank you for your outstanding service."

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Verified
5/5

2024-11-07

Great price and shipment

"The price was the lowest I found for a new OEM product. Also 1 day shipment was great to get me back operational quickly. Will definitely start here first for future items."

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Verified
1/5

2024-11-07

Cancel the order!

"I called Monday & spoke to Darian to cancel the order because of Tornado damage. Lost the heater when the building it was in was lost!
He said that he would call the UPS warehouse & have them send it back to your store, that's the last I heard anything.
Please advise-
Thanks-
"

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Rep reply posted 2024-11-14
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for reaching out with this review. Upon review, we see that your order was returned back to our warehouse and your refund will be processed back on your original form of payment within 1-2 business days. Once this has been processed, you will be emailed a refund confirmation. If you have any questions, please feel free to reach out at 1-888-757-4774. We would be happy to help!

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-11-07

Review

"Knowledgeable service rep who identified needed parts correctly. Good delivery response and tracking. "

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Verified
5/5

2024-11-07

Fast Delivery

"I can always know that when i order items from you I usually get it the next day. Which is great"

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Verified
5/5

2024-11-07

Badass

"They always have parts and there pretty freaking quick on getting them to me which we all love "

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Verified
5/5

2024-11-07

Excellent service

"Ordered a replacement t-stat for electric 16 year old Raychem in floor radiant heating mat.
Received it next day.
GRE service, great price.
Keep it up!
"

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Verified
5/5

2024-11-07

Great Selection

"I ordered a shower pan drain gasket. SupplyHouse.com had the best product selection, price and delivery was fast. You cannot ask for more than that. I would rather order from Supplyhouse.com than deal with my local plumbing supply house. I will definitely order from Supplyhouse.com again."

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Verified
2/5

2024-11-07

Wrong Parts

"After spending $750.00 I received the wrong parts. "

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Rep reply posted 2024-11-14
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for your feedback, we greatly appreciate that you have taken the time to provide a review on our business. We sincerely apologize for the inconvenience you experienced on your recent order with us. We strive for accuracy in all orders so we thank you for bringing this to our attention. I see that a return was set up, and hope the process went smoothly. If you need any assistance, please let us know and we would be happy to help!

Again, we sincerely apologize for any inconvenience this may have caused. If you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.

Thank you,
Danielle D.
Supplyhouse.com Team”


Verified
5/5

2024-11-07

Right part!!

"I love this site!! It is not easy finding parts for old plumbing. I found EXACTLY what I needed, unfortunately I had to end up replacing the entire valve, as it had failed beyond the cartridge. However I will keep it my supply box incase I get another valve like this.
Thank you I will be using Supplyhouse.com again!!
"

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Verified
5/5

2024-11-07

Right Part Great Price Fast Shipping

"Correct Part (part number specific) Phenomenal Price (did not break the bank) Rapid Shipping (showed up pronto lickity split)"

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Verified
5/5

2024-11-07

Simple ordering

"Easy to find my parts. Easy to order"

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Verified
5/5

2024-11-06

Fast shipping, helpful customer service

"They quickly confirmed that I was ordering the correct part for my unit, and once ordered the parts shipped same day and was received quickly. "

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