"Easy , simple transaction "
"You’d think a guy that retired from the heating parts trade would be able to get Miller furnace gaskets somewhere closer to home. I got 2 sets (always get a spare) and shipping for about what it would have cost me behind the counter (so to speak). The web sight is about as easy to use as any other sight I’ve used too. "
"Christine was fantastic help!"
"Item never left the warehouse."
"I told your agent that a wrong item was sent to me. His correction response is swift and correct!"
"Fast and easy navigation of your web site."
"Lamps I needed were in stock, shipped the next day. Outstanding. "
"Your igniter received in time to get my furnace up and running.
Excellent packaging.
Perfect fit .
Thank you..."
"Exactly what I needed as fast as Amazon Prime! Thank you!"
"Needed a couple special fittings and they got them to me fast. That's why I keep coming back."
"Fantastic service all the way around!! Easy to find single items on webpage. Superfast shipping which is always appreciated. Reasonable price and shipping costs"
"It has great selection and fast shipping. "
"Parts look good but I haven’t installed them yet. 3 stars because one of the parts I ordered did t come. Customer service fixed the issue and put the order through same day"
“Hello,
Thank you for reaching out with this review. We're so sorry to hear that part of your order was missing. This is not the level of service we typically seek to provide so we appreciate you reaching out with this feedback. We're happy to hear our Customer Service team was able to assist to make things right and hope everything went smoothly with your replacement order.
If there is anything else we can try to assist with, please don't hesitate to reach out at 1-888-757-4774. We're always happy to help!
Thank you,
Danielle D.
SupplyHouse.com Team”
"High qualiy parts. Ordering was easy. Part came in 48 hrs with regular shipping.
"
"Excellent customer service. The rep that assisted me was Nicole. She was great and very patient. Also, availability of parts and reasonable prices."
"I called in for part replacement or exchange they do for me right away no questions asked thanks "
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review so we can improve for the future. We're so sorry for the inconvenience caused by the shipping issue experienced with this order. This is definitely not the level of service we seek to provide.
Upon review, we see that you have since been assisted and your refund has been processed accordingly.
We apologize again for the inconvenience this has caused. If we can try to assist with anything else, please don't hesitate to reach back out to us at 1-888-757-4774 or via live chat on our website linked here: https://www.supplyhouse.com/sh/control/contactUs
Thank you,
Danielle D.
Supplyhouse.com Team ”