"Easy , simple transaction "
"Supply House had right part at the right price. Shipping was literally overnight. I ordered at 4:00pm and it was here before 4:00 next day. Part was packaged excellently, installation was a breeze and family is happy with quick repair and functional heater."
"The customer representative that I spoke with was awesome and very helpful, only complaint that I have so far is that I was told that I would have the product on Thursday and it did not arrive today."
"Graciously accepted and processed item return."
"Prompt customer service
Friendly
Knowledgeable team
Quick delivery
Will be ordering again"
"Inducer motor fit perfect and 1/3 the cost found elsewhere."
"Found what I needed, ordered it, and received it the next day – what more could I ask for!"
"Ordered parts and they arrive next day and good order thank you"
"69W43 flame sensor OEM part is just what I needed ,I cleaned mine and that got me back in heat, but after 10 years if heat goes out again , I am ready ,May change it and keep original as spare .Super fast shipping also . Price was great to I think ,if you need OEM parts these guys will take care if you ."
"Needed a part, found easy and checked out. That easy!!! Will definitely order from here again
"
"Good service, fast delivery and exact parts "
"They had the hard to find humidifier pad that I needed. My order came so fast. When it came a day later than anticipated, SupplyHouse made it right. I will definitely order from them again. "
"Furnace blower motor got here a day early, just in time to beat a cold front. Worked as expected. Thankful to have a warm house again."
"Nice fast delivery, faster than promised."
"I called requestion a replacement part and the women I talked with was excellent. I do not have her name, but she is a keeper for you"
"Excellent service and on time delivery"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We're so glad to hear the customer service representative was helpful! We sincerely apologize for the inconvenience you experienced on your recent order with us and that you had experienced a delay in your shipment. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. We appreciate you bringing this to our attention as we truly care about providing our customers with the best possible service.
Due to this delay, we will be processing a courtesy discount back on your original form of payment. Once this has been processed, you will be emailed a refund confirmation within 1-4 business days.
Again, we sincerely apologize for any inconvenience this may have caused to you. If you have any other questions or concerns regarding a recent order please feel free to contact our customer service team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”