"Easy , simple transaction "
"I ordered a water valve for a tank-less water heater. It was delivered fast and was exactly what I need it and of curse what I ordered from Supply House."
"Was able to find and order the part I needed. Easy ordering process and quick delivery. "
"got my part earlier than expected
"
"My product shipped fast and free with no issues. Sadly doing what you say is rare these days. I will buy here again."
"Ordered it Monday night and it arrived Tuesday afternoon and it was free shipping for what I bought. I will be definitely buying from them again."
"Another supplier had it for 20% less, but wouldn't expedite shipping. Won't use this site again."
"My experience was which I was the first time and you got a customer"
"Very prompt service, excellent service will be ordering again."
"Good pricing and fast shipping"
"Needed the part to fix the furnace and they got it to me quickly."
"Easy web site. we live extremely remote and this part came a day early !!!"
"When I ordered all product was supposed to be here before the weekend, seems two important parts are shipping from Texas via UPS. to be delivered on the following Monday."
“Hello,
Thank you for reaching out with this review. We sincerely apologize for the inconvenience you experienced on your recent order with us and that you had experienced any delays in your shipment. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. We truly understand how this delay was frustrating and we appreciate you bringing this to our attention as we truly care about providing our customers with the best possible service.
Again, we sincerely apologize for any inconvenience this may have caused to you. If you have any other questions or concerns regarding a recent order please feel free to contact our customer service team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
SupplyHouse.com Team”
"Everyone there has always been very helpful. Other companies need to learn how to ship like this place. Ordered Monday setting on my door step Tuesday. Always a pleasant experience "
"Part lookup and order process was easy to understand. Parts delivered on time."
“Hello,
Thank you for taking the time to review our services, we greatly appreciate it! If there is anything that we could have done to make your overall shopping experience 5 out of 5 stars please feel free to reach back out with any feedback. We truly value your feedback so please feel free to provide any suggestions or insight as to what would make our ordering process better and above the standard experience.
Thank you again for your positive rating and we hope you continue to use SupplyHouse.com for all your heating, HVAC and plumbing needs!
Thank you,
Danielle D.
SupplyHouse.com Team”
"Great service all around best"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review. We're so sorry to hear that you found the material to be more expensive on our site compared to another supplier. We continuously strive to keep our pricing competitive. However, we understand that fluctuations in the market may occasionally result in discrepancies.
We do offer a price match policy linked here for more details: https://www.supplyhouse.com/customerservice/low-price-guarantee
If you ever come across pricing discrepancies or have any questions about our pricing, please don't hesitate to reach out to our customer service team at 1-888-757-4774. We're happy to assist and price match if applicable! Thank you for bringing this to our attention, and we appreciate your continued support.
Thank you,
Danielle D.
SupplyHouse.com Team”