"Taylor answered all my questions about chromatic tuners, very satisfied with the variety & brands offered, from the their wide variety & Taylor's research I selected just the right chromatic tuner and accessory. Thanks Sweetwater & Taylor."
"Great selection to choose from; fast shipping. A personal rep was assigned and called to make sure I received my order and asked if the complete order was received, and asked if I had any questions. I did have a question about one of the products and he answered it clearly and to my satisfaction. Now, that's a company I want to continue to do business with! Stick it in your ear Amabomb!"
"Awesome experience at Sweetwater "
"When I had a question, I got an immediate response and very friendly."
"They have always treated me as a valued customer, no matter how much or little I spend. Best customer service, no question. My $80 headphone purchase this time was respected as if I were builing an entire studio. "
"Sweetwater stands out from the crowd. Makes me almost anxious to buy a guitar from them, just to see how great it would be. Hooked for life.
Bill M"
"fast shipping and great service as always never had any problems i would rather buy from here first than guitar center down the street and andy always gives me a follow up call to make sure everything is good now thats great service!"
"On time, above & beyond. Thank You! I will ordering again very soon !"
"I have been playing guitar for over 30 years. I am a professional guitar player that plays and produces for a living. Sweetwater has been outstanding! Customer care is like no other ! Highly recommended!"
"I am blown away. I buy a set of strings from Sweetwater Sound and I get a phone call from a real person (my own rep!) to thank me and make sure my experience with them was positive and to offer any help I need now or in the future. We had a good unhurried chat about mostly music-related subjects and by the end of the conversation I knew my first small purchase wouldn't be my last. Then, a week later, I get a Sweetwater catalog in the mail. At the age of 73, having worked as a tech writer my entire career, I love the "printed" word and enjoyed perusing an actual paper catalog. Sweetwater knows how to treat their customers. And they sell just about anything a musician (or an old cowboy plunker like me) could want at a great price! I'm glad there is still at least one company around like that."
"I've been buying nearly all my gear from Sweetwater for the past 10 years. Good prices, fast, accurate. Web site is good, lots of valuable information. Paul Rowan has been my rep, great, friendly service!"
"I will always check with Sweetwater first whenever I need equipment. Orders arrive on time and are packaged for ultimate protection."
"The website makes a complicated shopping decision much easier. The availability of human support is also a big plus."
"Like I said in the headline, Sweetwater is my source, for Quality Equipment, Gear! At a great price, fast shipping and down-to-earth people to work with like Chris Sonya my sales engineer, I should see sales sound engineer and gear engineer. I count on Sweetwater, you should too. Gary Z from Wisconsin!"
"From beginning to end, my experience was smooth, the transaction was easy, Zach kept me abreast of my transaction, delivery, quality of my product and even received a telephone call from Sweetwater ensuring my guitar and experience was to my liking. Way more than I can say than, "Musicians Friend." My experience with them was horrible. Sent guitar back. Was a Gibson and was a piece of junk. Sweetwater inspected my guitar and packaged it safely. MUSICIANS FRIEND, just threw the guitar in an open box relying on a 1k guitar to be kept safe from damage. In a soft case??? Really?? SWEETWATER every time from now on!! Awesome company and stands by their customer every step of the way! Chad Green"